Find Resorts & Hotels with Spas in Eastleigh

"Was taken a back to be challenged when i suggested it seemed unusual to set me a room up for 1 adult and 1 child with a shared bed. Was easily fixed by a very customer first house keeping member after enduring an education on processes that had to be followed by the reception. The fact i was made to feel uncomfortable for challenging this set the tone of the brand. It was an easily fixed problem in the end so no idea what to say. Perhaps an off day but 2 out of 2 tries with this business suggests a rethink on your customer first freedom within a framework policies. "

"It was my first visit and I enjoyed it very much. I went for a lovely walk around the hotel, the grounds are really nice. Staff were also very friendly. I used the sauna and steam room, both were really nice. The pool floor needed a clean, I know it’s busy, but it really did need it. I will definitely go again to this hotel. Breakfast was really good also."

"Internet connectivity was poor. However when infofmed to the staff. At once our room wS changed for better connectivitu. Also extended 30mins checkout time. Overall, helpfull and friendly staff. "

"This hotel was clean, and the rooms were spacious. Customer Service was outstanding. It’s very very close to the cruise port. There were many restaurant/pubs nearby! We would definitely stay there again!"

"Pleasant stay, room was big and well equipped."

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"Great location"

"Everything you need for a comfortable stay"

"Clean rooms, very central for the town. Would recommend to anyone looking for a lovely place to stay in Winchester. Breakfast was good and enjoyed the pool. Although please note children only allowed for 1 hour in the morning which was a bit of a disappointment."