"I never experienced this type of service or hotel before. This was my first time being in a 5-star hotel and it honestly blew my mind. The place was amazing, the staff were very courteous and super friendly, and the food was incredible! Higly recommend this place to anyone and would definitely go back to it if i have another chance. Thank you for everything, TEN-YU!"

"スタッフの対応がとても良い 卓球場が専用室でとてもいいです 温泉は空いてて最高でした"

"綺麗でした"

"Nice staff, room smells like mold. Had to request to change room twice, nice hot springs. Breakfast is ok. "

"Great hotel"

"Amazing staff and onsen."

"Our Shin"

"The view of Fuji mountain from this property is amazing. The staff here is very friendly. "