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"Service was over the top! Super polite staff everywhere. "

"They had nice amenities and it was quit. It’s an older building and you can tell but that jut adds to the charm. I would stay again."

"Excellent stay, there are many dining options in the area as this hotel is off the beaten path. You are only a 10 min train ride to all the action with the metro right next door. We took uber to and from the train station for about 2200¥ each way which was incredibly convenient. Breakfast was wonderful but I love a good Japanese breakfast. We stayed in a premium room with lounge access and enjoyed the early evening rest before dinner. I would definitely stay here again or try their Tokyo property. "

"Staff was very friendly and tried to be helpful. Clean room, well appointed, comfy bed, with a great river view! I asked for a high floor and it came with long access. I would have liked to bring coffee from lounge to my room but was not permitted. The staff was very confused about sending my bag to the airport. It took several staff to figure it out, which took longer than it should have. They felt badly about it. GREAT experience at the restaurant for dinner on my last night! Authentic, great staff, food was so special and the chef was friendly and quite entertaining! Thank goodness for Google Translate! "

"The staff at the Executive Lounge is extremely helpful. They welcome you every time you get off the elevator, help with JR Station directions, and check you out at the end of your stay. Surprisingly the lounge is never crowded. Hous red keeping is very attentive. "

"Wonderful hotel, staff and services We will definitely stay again This was our second stay at your hotel "

"Beautiful upscale hotel, very nice rooms"