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"Everything was very clean, helpful and friendly staff truly enjoyed our stay "

"Great stay, large clean room, spacious bathroom and nice views on balcony. Easy check in, building was super clean and tidy, close to the train station as well. Onsen is great but shared with the public too; so it does get busy and with a lot of locals. It’s a really nice facility with sauna, cold bath, honey bath, outside bathtubs and a carbonated bath to name a few. Overall would definitely stay again and recommend, especially if you’re going to universal. "

"clean, easy transportation and shopping "

"Excellent efficient staff. Wonderful breakfast."

"Yes"

"Staff were lovely. The rooms are small of course but designed well so it has everything you could need. The bathrooms are beautiful, bed clean and comfortable. Very pleased with our stay. In a good location, quiet and safe as well as close to the Kitahama train station. Would stay here again!"

"Very nice"

"The hotel from top to bottom is amazing. It is spotless and most importantly, filled to the brim with the most courteous and welcoming people I’ve met along my 3-week stay. The hotel itself is very modern and minimalist and my room on the 19th floor was quite spacious. Incredible that everything in the minibar was free (not sure if that is because of the type of room I booked or not) and my views of Osaka from the room were incredible. Thank you to everyone from check-in to check-out and everywhere in between. It is also very helpful there is a DIRECT entry to Namba station on the bottom floor. Tip: when returning it is easy to get turned around so just look for exit 12- this leads you right to the entry for the hotel. Also convenient is there is a Family Mart on the first floor. I never ate breakfast during my stay but I’m certain it is also fabulous. The location of this hotel is great. Again, near train stations, so many fantastic restaurants and lots of shopping! This made it easy to come back and drop off purchases and head right back out! Thank you for the incredible parting gift. I know exactly where I will stay again when I come back to Osaka. Btw Osaka was my favorite of the 4 cities I stayed in. Better than Tokyo in my opinion by leaps and bounds!"

"Spacious, clean, friendly staff, good location, and breakfast included"