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"To be exact, this review should really be for the Hey Hotel as I got upgraded to a family room, which was a pleasant surprise. Long story short, I originally had a reservation at an apartment but as I misunderstood the check-in time, I had to scramble to book one night stay at The Guesthouse since we arrived late at around 11pm. The Guesthouse/Hey Hotel is probably the one of the very few that could accommodate late check-in. My family was pleasantly surprised to be informed by Arnis that we got upgraded. As it was quite late at night already and we have been on the train pretty much whole day, this was certainly a much welcomed gesture. The room was very spacious and clean"

"Close to train station and ferries. Walk to old town in minutes. Hotel recommended Italian/Swedish restaurant best steak my husband has ever eaten and he loves steak. 3 minutes walk. I think this was a perfect location. Caught the bus 5 minutes walk after checking in and went straight to Mt Pilates. It was a great weekend visit. "

"Felt extremely clean and comfortable, and the showers were really modern and super! They even made our beds each day. I was very impressed."

"Very accessible to/from attractions in the surrounding areas."

"El Hotel genial muy bien ubicado cercano a la estación de tren, limpio y cómodo, la atención de Marco en mostrador de primera nos sentimos muy felices en el "

"If I go there again, absolutely sleep here. staffs and location are super well. My room has panoramic view and balcony. very close to terminal for Jungfrau gondola and city bus stop."

"View was partial but very nice. Small room but all I needed. Sparkling water included in the room. I forgot my plug adaptor and they lend me one. Staff was very friendly and recommended restaurants like La Bestia - great pizzeria just a minute walk. "

"location is the best. The street construction block the side walk and traffic"

"Service desk were lovely. Spa area and massage amazing."