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"Amazing staff. Thank-you so much for everything you did and all of your help "

"Lovely hotel great location friendly staff only real complaint would be the bed it was very tiered mattress was like a marshmallow no support whatsoever initially comfortable but woke several times in discomfort Room was very hot although there was a desk fan provided "

"We love this hotel and have visited many times. It is quirky as all rooms are different, the breakfast is good and plentiful, the ambiance is quiet and understated and it is in a great position to explore the town."

"It was a great stay especially the staff in the bunker bar they were brilliant also the chef "

"Good location. Nice and clean. Pleasant and helpful staff although Receptionist was unclear whether Kent was in England (Lol). Directions to the hotel car park rather than the Conference Centre is not clear."

"Fantastic night away. Beautiful room. Staff can not do enough for you. Asked them to keep our bags after check out, not a problem."

"Taylor and Gerry helped us to surprise our daughter and future son in law after their engagement, even though the system was down thru got us entry to the rooms so our plan didn’t fail. They went above and beyond to help us. "

"Lovely hotel, great food and very attentive staff."

"An elegant Victorian property, slightly tired, but in my opinion that added to the ambience. Excellent value"