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"The staff particularly Aqsa on front desk and the lady at the breakfast counter were really friendly and helpful. We were able tp adjust the room so they were closer tp each other and ended up getting a bigger suite. The rooms were bigger then any other hotel we've stayed at and there were some lovely touches such as complimentary chocolates, water cans, lemon water in the foyer and mini fridges in both rooms. The bedding wad really clean and fresh and house keeping did a lovely job. The breakfast was typical although the croissants were super flaky and tasty. The price is higher then other places with similar specs and parking at £50 for 2 days is extortion! The views were nice although it was a noisy during the evening and aeroplane noise early morning and the air con kept making a tapping noise so for a light sleeper it wasn't the best. Overall everything was super comfy and clean even the fold out sofa bed with lots of space and you could stream from your phone. The swimming pool and gym were a great bonus and the transport links very convenient. "

"Exceptional Five Star Experience at Aloft London Excel I recently had the pleasure of returning to this fantastic hotel, and once again, the level of hospitality was nothing short of world class. From start to finish, the team went above and beyond to ensure a seamless and comfortable stay. The service here is truly five star, defined by a genuine warmth that is rare to find. I want to extend a special thank you to the operational manager, Alexandros Tsarnas, for maintaining such high standards across the property. It is clear that excellence is a priority here. Outstanding Staff Recognition A few individuals made my stay particularly memorable: Anuska (Receptionist): She is an absolute credit to the hotel. Anuska is incredibly good at her job, always smiling and radiating a positive energy that makes you feel instantly welcome. Sagar Singh (Duty Manager): I am immensely grateful to Sagar for his incredible kindness and professional touch. He handled my room allocation with great care and was generous enough to grant a late check out until 16:00, which made a huge difference to my trip. The attention to detail and the willingness to look after guests is what sets this hotel apart. Whether you are visiting for business or leisure, the team ensures you are well taken care of. I have already begun sharing my positive experiences with others, and I will certainly be back. Thank you for making my stay so special."

"Spacious room, great location, great breakfast"

"Had no bath, and no River view so was very bland for our stay in London"

"Staff friendly and efficient , room was spacious and clean and breakfast had a great choice and plenty"

"Attentive and professional staff. Great value for money"

"Great hotel nice staff breakfast good "

"Very good stay!"

"Good "