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"Hakone Airu was unbelievable. Great staff, beautiful room and our dinner and breakfast were delicious. Could not recommend higher "

"Everything about it was perfect. Will definitely come back to this hotel "

"nice location and beautiful hotel. excellent transit between hotel to local center. great services. "

"Beautiful decor and food was amazing."

"The room was amazing! Our family thoroughly enjoyed our experience here! Wish we would’ve booked for 2 nights. One night was not enough! Would recommend this ryokan! "

"Beautiful property and great service"

"All around an excellent place to stay on vacation. "

"The property is beautiful and well maintained. The onsen was relaxing and the food delicious. The rooms were spacious with a great view and the staff was very helpful. Only snag might be due to translation errors, where when booking it seems as though you are booked for a dinner, but it doesn't actually reserve the meal. Would suggest anyone going here call hotel in advance to make sure they have sinner reservations set up."