"Carpet was very worn and stained, multiple different patterns throughout, we had no fitted sheet or top sheet on our bed. Staff was very friendly and helpful. Property needs a refresh."

"Staff friendly. Room clean. Bar poorly stocked. Breakfast too expensive at £24pp so ate out. Overall the Hotel is looking neglected and lost its prestigious ambiance. No Elemis products in the bathroom and room service on request. We are returning guests however judging on this stay would not recommend."