"Camere molto spaziose, abbiamo gradito la presenza del caffè e dell'acqua gratuita in camera. Ma la mancanza del servizio di cortesia in bagno fatta eccezione per i saponi è risultata inaspettata. Infine avremo gradito nel letto matrimoniale un materasso unico, avevamo una divisione dei materassi molto scomoda. Tuttavia esperienza più che positiva."

"Really lovely stay, the staff when first checking in was really polite and helpful, our room was lovely, spotlessly clean with the most comfortable bed which was also massive. The complimentary water, beer and milk was a lovely touch with a great coffee maker, the shower was great. Breakfast was wonderful with great choice and wonderful staff serving."

"This was a great Hotel, Reception staff were very friendly & helpful 👍***** The Hotel room and the bathroom were very clean, tea, coffee and complimentary water was well appreciated after a long journey. "

"Amazing property. Close to everything. Super walkable "

"Very easy self check in before arrival making a quick way to our room. Polite and pleasant staff, warm and comfortable surroundings on a freezing day/night. Room was fully equipped with all we needed for our stay and a great breakfast the next morning. We also ate here the night before and enjoyed our meal as we had previous visits. Our 3rd stay here and just as good as the first time. Thank you."

"Really positive welcome from staff. Free drink on arrival and amazing room and breakfast. We thoroughly enjoyed our stay and wish it could have been longer."

"Clean, cosy, friendly service, great location on the waterfront, and a great breakfast to boot. What’s not to like? :-) Would definitely stay at tye Swan again."

"Excellent small hotel in the heart London. An easy walk to many attractions. Very friendly staff. A nice change from the big chains."