Find all hotels by Una Hotels in Sallustiano

"This hotel does not offer a free shuttle to and from the Airport. Cost is $8 or $9 per person. They should have a free service to and from the airport for the cost of the stay. No price list in room for what is in the refrigerator if you would like to buy, eat, or drink something. Extra tax charge to your stay for tourists. Room was clean bed is firm pillows are not soft. Small space glad it was only for one night. Staff was nice and helpful speak good English as well. Dinner was ok pasta was a little bland could use a little seasoning or sauce. Tiramisu was the best part of my stay!!! Did not eat breakfast. "

"The room was clean and a sufficient size. The staff were friendly. "

"Asked for a quiet room which they said they gave us. Room was in a corner with some kind of bar on the street below that blasted music until 11-12 pm. Was excruciating. The pillows are thin and rock hard. You hear every footstep of the floor creaking above you. And to top it off had a HUGE cockroach in our room. "

"Being in airport and walk to terminal was the biggest plus for Hilton. Specially when it’s early flight and half hour or more drive from city to airport. checked in then took express train to city for a few hours then back to rest and leave next day."

"Very disappointing experience at UNA Roma Empire Hotel. This hotel is definitely not what I would consider a true 4-star property. We had two separate reservations and experienced multiple issues during our stay. The biggest issue was the shower not draining properly, causing water to pool while showering, which honestly felt very unhygienic. The condition of the rooms was also disappointing. The carpets looked stained, worn out, damp-looking, and not properly cleaned, and some of the furniture felt outdated and poorly maintained. The first night was also very noisy due to an alarm/sound coming from the street. To be fair, the hotel did move us to another room the following night, which helped with the noise, but the overall room condition issues were still there. Another frustration was breakfast. Although breakfast was included, it didn’t start until 7:00 AM, so because of early tours we missed it on two different days and no alternative or takeaway option was offered. What disappointed me the most is that I brought these concerns up directly with the hotel during our stay and even requested a partial refund, but it was declined despite the issues and photo evidence. Do yourself a favor and avoid staying at this low-standard hotel if you are expecting the quality, cleanliness, and comfort normally associated with a 4-star stay. Also, do not be deceived by the pictures shown during booking, as the actual condition of the rooms was very different from what was advertised"

"This place has seen better days. Walls needed to be cleaned, the whole place just needs a face lift. "

"Very beautiful hotel property and the rooms were very clean. The check in was excellent and staff very friendly and helpful. The free breakfast was excellent and Wi-Fi fast. The airport shuttle was affordable and excellent."

"Steps and elevators are a bit of a pill if you have anyone with disabilities. One reason I cannot give it 5 stars. Steps to get to the first elevator that leads to the 1st floor. Then there are more steps to reach the second elevator, which leads to the hotel room floors. Breakfast was good and worth the cost for the convenience. The hotel's location was excellent, and if you are a walker, there are many places you can reach on foot. There is a park right across the street from the hotel that is really nice and relaxing. Others in my group went and enjoyed nature in the middle of the city. Decent shopping & food options near, and a Money Exchange just one block down. It is a type of bank and they offered a good conversion rate with only a 15 euro charge for the transaction. Goiogle search did not have it and I just happened to find it. "

"The room was clean the staff was very nice and helpful. Everything was very easy to access there via bus and train."