"The private onsen was comfortable and nice."

"Great property with great access to train station and all areas. Hotel has many eating options and great stagg"

"Beautiful hotel and the view was spectacular. Loved that it had a Lawson inside the hotel. The staff were awesome. "

"Everything was good except airconditioner temperature wouldn’t go lower than 21C . "

"Excellent hotel in the hard of Shinjuku. Close to everything "

"Excellent location- right next to shinagawa train station which is a major station you can use to access Shinkansen trains as well as local lines. We also enjoyed the attached aquarium and shops/ restaurants. However, the rooms were the smallest of our 4 hotels in Japan and the bathroom is tiny. It felt a bit like a cruise ship room and bathroom. We did enjoy the lounge. Because the room is so tiny it was nice to come back to the hotel after a busy day and go grab a free drink and talk in...

"Great "

"Everything was great except the floor we were staying on had an old mildewy smell. Room was not smelly but the A/C unit itself blew humid air. I left my hat on the vent and it was wet in the morning. They were renovating while we were there, though, so who knows how it changed. "