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"Clean rooms , friendly staff , town centre , very convenient "

"It doesn't help that hotels.com use a different grading for rooms to the hotels own website so I didn't actually get the type of room I was expecting. Other than that a perfectly good stay other than with the room bath not having a plug they had to give me a key to a 2nd room as they were unable to find a spare bath plug"

"The room was clean, but the main door didn’t latch on its own and the strike plate was loose. I had to mess with it to get it to latch properly. The shower floor was ultra slippery and the lack of a shower curtain allowed the splashing water to spill out onto the tile floor making getting out treacherous. The soap did was hanging off the wall.The sauna was closed due to repairs and the pool closed early. The "

"We received a warm welcome on arrival. The room was compacted but well presented and clean. Modern shower, ironing board and built in walldrobe. There is car parking at the rear with cameras and spot lights to keep your car secure. We used the swimming pool and sauna during our stay it was great to relax for while!! The breakfast was well presented and catered for special requests ie poached eggs. Overall we would stay here again in the near future. Many thanks. Well done."

"Bar snacks and Sunday brunch are excellent. Beautiful hotel."

"Excellent "

"On arrival, we were welcomed at Reception by builders braking out floor tiles and noise that you could hardly hear yourself speak. I complained and was told by the Manager that we had been informed of the on going works, this was not true. We would not have booked if we had been informed. He also told me that the hotel had no communication with hotels.com Breakfast very poor! Room was good apart from noise Will not use again. Please refund our costs. Graham Aldrich"

"Loud, kids running the corridors until god knows what hours at night. Staff didn’t want anything to do with it. Waited over an hour to be checked in. Key card didn’t work - waited further 40 min to be resolved , room amenities empty , room hot and aircon didn’t work. Don’t recommend. "

"This hotel is in a great location in the centre, clean well appointed rooms. A good breakfast and great dining area. The only down side is noise in the rooms, woken several times with late night noise from folk in the corridor. "