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"It was a really nice hotel and experience. Bed was uber comfortable, noise level low. The corridor did have a slight carpet smell. Would advice that maybe something be done about it but inside the room and else where was great. Restaurant was really good and breakfast was excellent, would not mind if they were syrup options at the coffee machine for some extra variety and touch. Enjoyed my stay and would definitely return. "

"Top floor room with good view of the park. No lift to top but I did not need it and help was offered. Breakfast was fine. Coffee good. "

"Very good."

"Lovely stylish common areas. Quiet rooms. Excellent customer service. "

"First time staying at this chain and was so pleasantly surprised by price, location, cleanliness and above all the friendliness of the staff at the front desk. Rooms are basic but all you need, the shower was good. Towels fresh. Pretty much everything you’d need in a hotel room in a big city where you’ll spend most of the time outside of the room. One thing missing for Canary Wharf was an iron but I’m sure I could have asked at desk. I just freestyled instead lol"

"Booked this hotel for price and convenience to the O2. Perfect for our needs"

"Location and value is second to none. People should manage their expectations "

"The staff here were far and away the most friendly, helpful, and genuinely looking to serve group I’ve ever experienced. I would always stay at this property when in London if only for the service! As for the property, with a family of 5, it was a little cozy. But is to be expected. The room shows a little age, but the room was clean, neat, and the beds were great. Getting to and from with luggage and kids required hiring a car, but the free ferry across the Thames to the Canary Wharf area was easy and awesome. Will absolutely stay here again!"

"Happy"