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"What a beautifully appointed hotel! Lots of room in the lobby to sit, relax, work or chat. Room was clean and had everything we needed (except the pour-over coffee was not the best). We couldn't get the curtains to close though, so it was too bright in our room for sleeping well. Overall, a great spot and central to everything."

"Friendly, helpful staff. Plenty of elevators (it’s a very big hotel). Clean, comfortable room."

"I love the staff. I stayed there for a week in a work trip. Sadly I got sick and the front desk found me a clinic I could walk in and help me navigate walking there. So helpful and genuine... I love my room that was actually set up like an apartment. Full kitchen.. it was refreshing not to go out for breakfast. The area is very hip and so many restaurant and places to shop. The ride from the airport was also convenient ... by train only 20 minutes but going back I took a taxi to minimize hassle to the airport and that was only $80 .. they called a taxi for me and he was 10 minutes early. Loved my driver. Over all, a very nice experience the place is under construction but since I value Location, staff and my room cleanliness I will give this place is A plus. In gratitude, Heidy T"

"The hotel restaurant was disappointing from a culinary perspective - the staff were great and the service was good. We had an unrequested wake up call at 0400, which was 2 hours before we wanted to get up. No explanation from the front desk as to why we get a wake up call that we didn't request - so that was a major annoyance."

"A cheap and cheerful airport hotel but it lacked a bar and, after flying in from the UK my wife and I were looking forward to a relaxing drink before retiring. They did offer some bottled drinks and snacks for sale near reception, but the choice was poor. Our room was clean but had no tea and coffee making facilities in the room. We had to go down to reception, where free tea and coffee was available."

"everything has been excellent"

"The hotel never ceases to amaze with the warm accommodation and staff. It feels pleasant to stay here and I would stay here again in the heart of downtown Toronto."

"The room's beds were too small double beds that can't fit 2 people in it."

"Happy to have stayed here. Hotel very clean and staff very hospitable. Would stay here again"