Located in Trinidad, Iberostar Heritage Gran Trinidad is in the city center. Las Ruinas del Teatro Brunet and Manaca Iznaga Tower are local landmarks, and the area's natural beauty can be seen at Topes de Collantes Nature Reserve and Cespedes Park.
Consider a stay at Iberostar Heritage Gran Trinidad and take advantage of a free daily manager's reception, an arcade/game room, and dry cleaning/laundry services. The on-site local and international cuisine buffet restaurant, Guaicanicu, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a conference center.
You'll also enjoy the following perks during your stay:
Free self parking
Buffet breakfast (surcharge), concierge services, and a 24-hour front desk
Tour/ticket assistance, a porter/bellhop, and free newspapers
Room features
All guestrooms at Iberostar Heritage Gran Trinidad boast comforts such as pillow menus and air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
Bathrooms with bidets and shower/tub combinations
Plasma TVs with satellite channels
Limited housekeeping and phones
Awards and affiliations
Eco-Certified Property This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English, French, German, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Free in-room WiFi is limited to 5 hours per day
Available in some public areas: Free WiFi
WiFi in public areas is free for up to 5 hours per day
Parking and transportation
Free self parking on site
Free offsite parking
Food and drink
Buffet breakfast available for a fee daily: USD 21 per person
1 restaurant
1 bar
Free daily reception
Room service available
Restaurants on site
Guaicanicu
Lobby Bar El Parque
Fumoir
Things to do
Arcade/game room
Billiards/pool table
Conveniences
Elevator
Free newspapers in lobby
Guest services
24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (limited)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services
Business services
Conference center
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible lounge
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)
More
Couples dining
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Pillow menu
Bathroom
Bathrobes
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower/tub combination
Towels
Entertainment
iPod dock
Plasma TV
Satellite channels
Food and drink
Minibar
More
Iron/ironing board
Phone
Safe
Slippers
Turndown service
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 15
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children younger than 15 are not allowed at this adults-only property; all guests 15 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately USD 21 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
Guests under 15 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property
Free in-room WiFi is limited to 5 hours per day; WiFi in public areas is also free for up to 5 hours per day
Property is also known as
Iberostar Grand Trinidad
Iberostar Trinidad
Iberostar Grand Trinidad Adults Hotel
Iberostar Grand Trinidad Adults
Iberostar Grand Hotel Trinidad
Iberostar Trinidad Adults
Iberostar Heritage Gran Trinidad
Iberostar Heritage Gran Trinidad Hotel
Iberostar Heritage Gran Trinidad Trinidad
Iberostar Heritage Gran Trinidad Hotel Trinidad
Frequently asked questions
Is Iberostar Heritage Gran Trinidad pet-friendly?
No, pets are not allowed at this property.
How much is parking at Iberostar Heritage Gran Trinidad?
Self parking is free at this property; nearby parking is also free.
What time is check-in at Iberostar Heritage Gran Trinidad?
Check-in start time: 4:00 PM; Check-in end time: anytime.
What time is check-out at Iberostar Heritage Gran Trinidad?
Check-out is at 11:00 AM.
Where is Iberostar Heritage Gran Trinidad located?
Located in the heart of Trinidad, this eco-certified hotel is within a 5-minute walk of Cespedes Park and Las Ruinas del Teatro Brunet. Municipal Historical Museum and Galería de Arte are also within 10 minutes.
Iberostar Heritage Gran Trinidad Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Beautiful interior, good service (among the best hotel service we came across in Cuba), extensive breakfast buffet. The bar was incredibly well-stocked - so nice to have something besides rum after 2 weeks in the country! Missed some of the luxuries you might normally expect in a hotel charging these rates, but that seems pretty standard in Cuba given the restrictions on imports. Overall a good choice for a stay in Trinidad.
Nice colonial style hotel close to the centre of the old town. Renovated well and well appointed. First floor rooms which open out to private terrace are best as there is no pool here. Food offering could be improved. Better to eat at local restaurants outside the hotel.
Verified traveler
Stayed 4 nights in Jan 2019
2/10 Terrible
Verified traveler
Traveled with partner
11 Jan, 2019
Liked: Cleanliness
Disliked: Staff & service, amenities
For a 5 star hotel the staff and bell boys were very unwelcoming, there are no amenities. The general manager was rude.
The welcome and check in was fantastic together with a non-alcoholic cocktail. The room was great. We have a room with a balcony overlooking the square. The staff were friendly and attentive, the food was good. We breakfasted twice and had dinner there for our anniversary. The hotel made a fuss for that and even left a chilled bottle of bubbly in our room and sprinkled petals over the bed. This is a standout hotel in a poor country and if we return we will stay at this Iberostar.