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"Clean, easy check in and out. Great room service. Room was a bit out of the way and difficult to find at first as was accessed by separate elevator but staff was helpful. A bit odd that bathroom had no door. "

"Friendly and attentive staff. Good food and not too expensive. Quiet room and comfy bed. Breakfast coffee not great though. "

"Deluxe Club Double Room very large and comfortable. Always stay at Malmaison when stopping in Birmingham. Hotel very modern and well designed."

"Room needs aircondition"

"A very pleasant stay. Wonderful breakfast with such a wide selection. Staff very good and were happy to help. Would definitely recommend you book and stay at this hotel. "

"Ideal room so clean, lovely bathroom, bed is so comfortably and staff were lovely and friendly "

"The hotel is in an excellent location, with easy access for driving and convenient on-site parking. I’d also highly recommend a visit to Pushkar next door—the food was outstanding, and it’s a real bonus that it’s linked to the hotel. The rooms were very comfortable, with cosy beds and modern, clean bathrooms, which made for a pleasant stay overall. My only issue was with the lift, which malfunctioned while we were heading up to the 14th floor. It was a bit of an unsettling experience—certainly not the kind of “thrill ride” you’d expect outside of a theme park. My daughter chose to walk to the room afterward. Although I raised the alarm while inside the lift, I still needed to inform staff once we reached the ground floor. They did arrange for engineering to investigate, but the situation could have been handled more proactively."

"Excellent"

"Didn’t get the chance to have a wander around and enjoy the facilities, but what I did experience was great, as were the staff"