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"A really lovely comfortable stay"

"Lovely hotel, made special by the fabulous views of St James's Park."

"Staff friendly and professional "

"Booked with grey street as an upgrade to our usual hotel. We were not disappointed, in fact this will be our go to from now on, breakfast was absolutely delicious compliments to the chef, fresh pastries and poached eggs to perfection. Cleanliness of the room was superb. Everything was catered for including my request for a room with a bath and boy did they deliver. We will be back for sure. "

"Rooms refurbished to a great standard, staff as helpful as ever."

"Great surroundings, and location. Friendly staff, very clean & escellent food"

"Helpful at check-in. Used the pool, clean and nice."

"This hotel is very convenient and on the Newcastle Airport property. The staff are friendly and helpful! "

"Like this hotel, nice and central. Had Sunday lunch in the restaurant, it was excellent. Stag y always friendly."