Find all hotels by Okura Hotels & Resorts in Zama

"Clean and incredible staff"

"Great location and very safe"

"Very polite staff"

"Everything was good, except for the fact that the hotel did not have a self-service laundry facility."

"Clean room. I love separate bathroom."

"just a great hotel shibuya "

"The beds and pillows were comfortable, bathroom clean, a block away from a 711, free shuttle to and from Haneda Airport. Breakfast at the bench by the river was awesome. They have an exercise room and public bath, wasnt able to check it out, but saw a lot of guests go"

"Excellent service and experience "

"Staff were friendly and helpful (helped us carry out luggage to the front entrance) only downside is that there is an escalator or stairs that you must take to the hotel lobby where the elevator is. I don't know if it's convenient for people with accessibility issues however there is a sign to call for staff support if you are in need. Rooms were clean and relatively spacious, but the bathroom was a bit small (standard for Japan I suppose) Good location, close to everything (shopping, restaurants, Shibuya Scramble). "