Find all hotels by Best Western in Coleford from AED 287

"Ants in the bedroom and on the bed"

"No hot water and when we arrived (it had clearly been an issue as we heard other guests talk about it) no one mentioned it. Someone from our party went to ask reception and they were very dismissive. The next day still no hot water, I understand they couldn’t have fixed it there and then but they could if been proactive is telling us and offering to try and fix it."

"The reception staff member when we arrived was not very helpful, did not tell us about breakfast or the pool times etc , tried to over charge our room by a lot of money , was not friendly at all The room was clean but every time you used the toilet it made a really loud noise after flushing You also had to pay £8 per night for parking"

"We checked that we could get an accessible room before making the booking. We also stated our requirements on the booking form. The request was on the system but unfortunately not fulfilled. We were told if we didn’t accept the room, we would not be refunded (even though the hotel had admitted fault). We were then taken outside (in the rain), to go through the bar, restaurant and many doors before reaching our room. The rooms are extremely outdated, with no air conditioning and the radiator being on, with no means to turn it off. The tiny gap in the open window did nothing to help the situation. Accessibility for wheelchair users is ridiculous. I can honestly say it is one of the worst, disorganised places we have ever had the misfortune to stay at "

"Easy location. Great food!! "

"Rooms lovely building and gardens beautiful stzff very helpful"

"Great venue. Breakfast was superb. Just a bit disappointed that so many of the bars and restaurants on the facility are closed at this time of year. Place seemed busy enough to open a few more places up."

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"All good except - room to warm without A/C, too noisy with! Overall, a good place to stay for Filton area."