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"This one is going to be a mixed bag of a review. The Good: Room was nice and clean, housekeeping kept everything nice and restocked our fridge. Francis took us anywhere we wanted to go on resort even set his own alarm to meet us on departure and help with bags. Luis, I’m sorry for the misunderstanding with the check in survey that was at Expedia not at you sir. Thank you for surprising my wife and I with the room being decorated while we were out and the dinner by the beach. Luis was on it...

"todo estaba muy bien, el trato de los empleados fue excelente"

"The staff was very helpful whenever I needed, and the resort was very clean and well maintained."

"El aire acondicionado es poco funcional "

"I had a wonderful stay at this hotel. The staff were friendly and super welcoming. the room was clean and confortable, The location was convenient. everything was well maintained over all great experiences."

"Buena atención se todos los empleados "

"My girlfriend and I had an amazing time celebrating her Birthday. The staff went above and beyond to make our experience that much better. Shout out Filix and Daniela (Preferred Pool Bar) for making us feel like family in such a short amount of time. The food is okay. I would absolutely recommend the Preferred experience as the perks made our stay extremely convenient and the extra amenities went a long way. Will absolutely be returning!"

"Want to give higher marks, but the overall cost for this property prohibits it. Most of the staff were great, there were many who acted as if it was imposing to answer questions or for assistance. We understood, this was not an inclusive resort, with the resort fees paid, more amenities should have been included. If you are up for spending money on using certain pools this is the place for you. "

"Staff is great and made our stay worth it. Property is small and doesn’t offer many amenities compared to other resorts. Also, hate the rooms only came with a couple bottles of water, no robes or any additional accommodations. Bathroom was really small. Enjoyed my stay, but I wouldn’t come back."

"I was doubtful at first, but very surprised how much we enjoyed ourself at the resort. I'd definitely come back and stay at this resort."

"Beautiful location, excellent amenities. Great for families, elderly, singles, couples. The pool was wonderful and the private beach is one of the best I’ve seen. Apparently the waters can get dangerous but just five minutes down the road is a calmer beach great for snorkeling. The grill was tasty and bartenders were fantastic. Nice, clean rooms."

"I liked the ambiance of the hotel. The check in process was top tier where we sat down to check in and got a towel to wipe our hands.. Perfect view from our room. Friendly and honest staff at the food market. I left my glasses and was able to get it back. The staff there were very attentive. Workers in the main areas were polite and had a warm smile."

"In a word, this resort was 'mid'. The pools were nice, the staff was ok, the food was ok. We've been to other resorts were the staff went out of their way to say hello, make sure you didn't need anything, like they were really happy to see you. This resort didn't have the same warmth. Most staff was friendly enough, but some did seem a bit bothered to help. The food was just ok at the buffet and at the diner style restaurant. The mexican place and steak house were very good. Entertainment was...

"Nice Place For Kids"

"The staff was wonderful, friendly, and always willing to assist. Only issue we had was with out shower head being broken. Took two days of us constantly reaching out to the front desk for any assistance. Other than that, it’s a phenomenal resort."

"Everything just as pictured. No issues"

"Don’t sell Rooms Where now you need to pay more to get what you already booked never ever book thru Expedia again as well as Riu"

"Property was nice but everything else was horrible "

"Everything was lovely and the staff was exceptionally gracious. "

"Our 7th time at a Majestic resort in Punta Cana. The properties are always beautiful, the staff is wonderful and always helpful. There are plenty of food choices between the buffet and the specialty restaurants."