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"Amazing facilitates and staff that can’t do enough for you "

"Whenever I book using expedia I almost always get the room that nobody wants, the one next to the high traffic door, the elevator, or the ice machine area. It seems to be a pattern and I suspect it is because I use the expedia app to do so because it is always mentioned when I check in. The staff will almost always say " booked with expedia?" We have a ok time there. Ate at the hotel, service was slow, could see the restaurant manager having a bit of chat to one of the servers, it was...

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"I was upgraded to a larger room on the ground floor which was lovely and the chap on reception was extremely helpful The only shame was no kitchen at the moment but there is a Sainsbury at the garage right opposite so easy to get some food and he supplied cutlery for me A lovely place to stay while travelling"

"Good location at Cobham Services, very polite staff, the condition of the room and bathroom quite poor, however the hotel/laundry etc was clean."

"Very confusing post, please refund my money. "

"The room is beautiful and clean but the mini fridge doesn’t work."

"Comfortable bed. Easy to get to Gatwick."

"Room clean but due a refresh. Lounge and bar areas are nice as is pool. Good selection for breakfast."

"The guest house just needs some attention to details. The blind didn't shut properly. The heating was on and there was no way of turning it off. The lamp trailed across the wall so it was a hazard. It was just for one night and the bed was comfortable and I used the tea making facilities so it did the job but wouldn't return."

"I wasn't aware of the availability of breakfast. The man who I checked in with at the front counter didn't mention anything about breakfast. The washroom is a bit cramped and it took me a bit to figure out the shower faucet. There were also a few tiny bugs crawling on the bathroom floor."

"Good location, staff and parking"

"The staff was nice and helpful. The property was cleaned and well manage. The only thing the car parking is chargeable, I less like. cheers"

"I think the property could be managed better. There was no fridge in the room which was very inconvenient - I wanted to keep my drinks cold but couldn't. The bathroom amenities were very basic and no bath salts, soap by the bath area for example. The room balcony should be cleaned daily- it is full of pigeon poop. Otherwise, the property itself is lovely and historic, there's alot of potential to make this hotel a 5 star place, but you need a good management to be able to do this. The restaurant...

"Une usine à dormir … Accueil mal aimable, fenêtre qui ferme mal et du coup on entend très bien les avions ! Chambre en état moyen. Pas de café dans la chambre, uniquement du thé. C’est bien si vous avez un avion ou un bateau à prendre tôt , sinon à fuir !"

"Zero amenities, no atmosphere, very few staff & bar closes at 11, too early for a hotel if you’re having a weekend away or coming back after a night out. Breakfast £25 too much for a buffet. Room nice but very dark, uncomfortable pillows."

"I only stayed one night, but it was a very pleasant stay. The room was very clean and spacious, the meal in the restaurant was very good as was the room service breakfast."

"Einfach zu empfehlen super sauber Parkmöglichkeiten vor Ort Zimmer top und sehr ruhig im rückwärtigen Bereich nur zu empfehlen. Nutzend die Unterkunft, wenn wir Richtung Dorf seid beziehungsweise Richtung Cornwell fahren ideal und die Küche zu empfehlen. Absolut top Inklusiv Personal"

"Always a pleasure to stay here. "