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"The room had a noticeable moldy odor when I arrived. The bedding and towels also had an unpleasant smell and appeared yellowed rather than fresh and clean. There was a noticeable greasy residue on the headboard of the bed. Many of the fixtures and hardware in the room were heavily dated, with visible rust and dust. The overall condition of the room showed a lack of upkeep and maintenance. I stayed in Building 2, and the room was so noisy. There was a constant loud machinery noise that could be...

"Had some issues with the tv and the phone and WiFi no cellular service put us on the bottom floor like a basement. No elevators was really rough getting everything down and up with the stairs check-in time was at 4pm check out time is at 10am no exceptions also, our hot tub had something disgusting coming out once we turn on the Jets. There is a resort fee of 150$ nonrefundable that was not aware of also a $300 deposit that returns in seven days for incidentals"

"All I can say, I’ve stayed there 3 times in the past 2 months. Beautiful and loved it. Love all the amenities."

"Had a great stay here. Place was beautiful."

"Make sure you realize you are staying at a bar/club...vs a hotel. And while i appreciated the design details, it felt like a fever dream meets my grandmas attic. And like hip trendy places like this, NO room at the pool, NO lounge chairs, ran out of towels - so not what I want to deal with/little too low end from that perspective. I mean come here for a drink - amazing. To stay, think twice"

"Bad"

"The sink did not drain well. Sorry that is a peeve of mine, I do not like to see the soap or foam or dirt or anything floating around for a minute and then sticking to the walls of the sink. I was in room 245. Please have a look at this! Seems like an easy fix. Also, the towel rack in the bathroom had 2 loose screws, so it should be falling any day now. There is no excuse for this. Very poor, shoddy look. 4 pm check in is unacceptable!! 3 clerks, and 'rooms are not ready'? Are you...

"My poor husband arrived at property very sick. He is disabled. I put disabled in notes and requested ground floor. They gave him 3rd floor and access to elevator that doesn't work. He had to climb the 3 floors to his room with disabled leg. No plans to return to this hotel."