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"Having stayed on one of hottest days of year the air conditioning in bedrooms was extremely welcome and efficient. I thought uk king size beds would be standard in hotels. Not used to a double bed but it was clean and comfortable. Bathroom spotless but struggled to access the shower over bath as you had to step in onto slope at end of bath. If you have even a minor disability then try to get an accessible room.. The pool was a good size and well maintained as was gym. Good sized pool towels....

"Plenty of parking available, the staff were friendly and helpful. The actual accommodation is very tired and dated. The sink in the bathroom was totally cracked and in my opinion could be dangerous."

"Well situated at side of the M25 close to Dartford tunnel."

"I stayed during a heatwave and the property had no AC making the room impossible to sleep in. The room was also infested with mosquitos and tiny bugs, in the morning had multiple bites across my skin and had an extremely uncomfortable night. The second night I decided to leave as it was pointless to try to sleep and just took the earlier coach home. Staff were very kind, however there was nothing they could do as the hotel is just not in good enough condition."

"Expected more from Holiday Inn. Hotel is very tired looking and needs a re-furb not just pretty paintings on the wall. There is a parking charge of £12 which I think is ridiculous-there is nowhere else to park your car so you have no choice. I expect it for City parking but this is Basildon!!! I booked thru Expedia and was advised breakfast included but apparently it was not. So far I’ve booked thru Expedia 3 times and twice I’ve been disappointed. Expedia you need to get your act together....

"Very clean and well laid out room, friendly staff and nice bar seating area by the lake"

"So it took me about 20 minutes to get into the property because they don’t have staff in on a Sunday- the intercom doesn’t then allow entry into the building. After a long wait and conversation that basically made me feel like an inconvenience for staying there- eventually I get into the building and at this point I have a surprise pre-authorisation to do of £70 where I have to read my card details to a lady who clearly has random people in the room with her- not thrilled about that. The...

"Room was clean and easy to park"

"Voldoende parkeergelegenheid, mooie omgeving en prima kamers. Het personeel is vriendelijk."

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"This spa retreat is fully equipped with all needed to rest and rejuvenate in the same location. Everything and everyone was top tier in service and presentation. The only let down was the food and even that was fine it just didn’t match the other areas of excellence"

"A very nice hotel with very friendly staff. The room was very comfortable, the breakfast very enjoyable. Thank you. I have been a regular guest for years and I can recommend it to anyone on a short stopover!"

"I didn t need any activities because I was there for family events. Nice place to stay. Lovely host. We really enjoy staying there."

"Goed"

"Convenient, quiet. "

"Staff were extremely helpful Room was lovely Would definitely stay again"

"The room was very clean, and the beds were very comfortable, although the room was small, and if you ended up stuck inside, you’d quickly become claustrophobic. Likewise, the picture used to advertise the hotel is not a picture of any public or restaurant space in the hotel building, but a picture of the pub/restaurant 150 feet away. There is no public space you can hang out in within the hotel building. The price could not be beat, however. The fan for the bathroom was totally ineffective and...

"Chambre spacieuse. Literie formidable. Emplacement très bien proche de la gare Un seul bémol sur les chambres qui ne sont pas faite systématiquement chaque jour"