Find hotels near El Camaleón Mayakoba Golf Course, Playa del Carmen from AED 655

"It was such a wonderful experience I kept my expectations low coming and it was a wonderful stay . The buffets were amazing staff was helpful and kind . I have absolutely no complaints."

"Very nice resort with good service. It’s very big and you can get a bit disoriented when you first arrive so I suggest familiarizing yourself with the property right away. We did not opt for a tour initially but could have benefited from it. Staff is very friendly and helpful other than one of the bartenders at the swim up Fantasy bar. If he did not receive regular tips every drink, he became disengaged and would ignore. The food was amazing especially at the main buffet. Drinks were very good as well. I would definitely stay here again. "

"VIP services is too much. Would rather they not bugging us as much. Lolas snack - the foods are beyond terrible. Poke rice was borderline hard like rock."

"The staff relations here are the best I’ve ever had. It’s a very quiet and romantic place with plenty of relaxing options."

"It’s Not an Adult only Resort so miss leading it’s an adult only area One restaurant one pool everything else set for families if I had a family it’s an Excellent Resort It should not come across your feed when you put in Adult only Resort"

"The room was clean, however, the slide door to the fridge was miss aligned and was almost impossible to open. The shower rack was loose and everything almost fall apart. Worst thing happened on the last night, 3 people including my son started to have diarrhea and vomiting issue and my son is still on feaver, the common food they had was the ice cream."

"my husband and myself stayed for a week and had the most wonderful time. All the staff are wonderful. We did not encounter one person that was not kind or willing to help when needed. We did stay in the privilege section and although did not use the beach area or quite pool we still feel everything else included was worth it. Our butler Leidy was amazing and every request was met with no problem, even on her day off. "

"Beautiful resort. Suggest having options available for people who have later flights - i.e. more generous late checkout options or at least access to lockers and showers. Candidly, for the cost, the resort had limited things to do aside from sitting by the pool."

"A mixed review. Some of the staff are exceptional and go above and beyond - they work extremely hard in a busy/challenging environment. Beautiful setting also. However, we were overrun by those attending an event at the conference centre and our experience was negatively impacted as a result - bar areas closed off. Reduced staff. No wait list system operated for diving/activities so my husband very nearly missed out because of a last minute late booking despite the fact that he had been in contact with the hotel 3 months prior and as soon as he arrived - had he not argued about it he wouldn’t have got to go diving. The food at the beach restaurant was terrible. Others in our group paid extra for a lagoon view and didn’t get one (due to the big booking). Prior guests leftover dinner (mouldy) left in room fridge. Mini bar not provided until asked (even though we were all inclusive). Surprise extra charges at the spa. No details of what is/isnt included in all inclusive provided as check-in. Overall it has the potential to be incredible but they need more staff, particularly when hosting conferences so as to not make paying holiday guests feel like second rate citizens. It’s was not a cheap holiday - I expected more. "