Find hotels near El Camaleón Mayakoba Golf Course, Playa del Carmen from AED 207

"great resort! no complaints at all. staff were helpful and fun. would definitely go back"

"We had a great stay! The resort is beautiful, on the beach, and staff is great. There are very few signs for buildings, so we got lost quite a bit Day 1, but once we figured it out, everything was wonderful"

"Easy going resort. Clean, plenty of activities. great drink options. Friendly staff."

"I recently stayed at Blue Bay on a solo trip and was invited to a breakfast presentation upon arrival introducing a vacation membership promotion. The sales approach was very high-pressure, with urgency tactics suggesting I would lose the deal if I didn’t sign immediately. Feeling pressured and without enough time to research, I agreed and paid a $1,395 deposit plus monthly payments. The following day, after reviewing the contract and reading outside reviews, I became very uncomfortable with the decision. I realized this was not a good financial choice for me and decided to cancel within the 5-day cancellation window outlined in the agreement, which states a full refund should apply. After canceling, I was informed that deductions would still be made for promotional items received, including a bracelet ($120) it’s a normal bracelet* and gift bag ($149), despite no clear explanation at the time that these would be charged if I canceled. I still have these items and am willing to return them. While the resort itself is beautiful and the staff are kind and professional, this sales experience significantly impacted my vacation and left me feeling stressed and regretful. The lack of transparency, delayed access to membership details, and pressure-based sales tactics were concerning. I am now attempting to resolve the cancellation and obtain a full refund as stated in the contract."

"VIP services is too much. Would rather they not bugging us as much. Lolas snack - the foods are beyond terrible. Poke rice was borderline hard like rock."

"The staff relations here are the best I’ve ever had. It’s a very quiet and romantic place with plenty of relaxing options."

"It’s Not an Adult only Resort so miss leading it’s an adult only area One restaurant one pool everything else set for families if I had a family it’s an Excellent Resort It should not come across your feed when you put in Adult only Resort"

"Beautiful resort. Suggest having options available for people who have later flights - i.e. more generous late checkout options or at least access to lockers and showers. Candidly, for the cost, the resort had limited things to do aside from sitting by the pool."

"A mixed review. Some of the staff are exceptional and go above and beyond - they work extremely hard in a busy/challenging environment. Beautiful setting also. However, we were overrun by those attending an event at the conference centre and our experience was negatively impacted as a result - bar areas closed off. Reduced staff. No wait list system operated for diving/activities so my husband very nearly missed out because of a last minute late booking despite the fact that he had been in contact with the hotel 3 months prior and as soon as he arrived - had he not argued about it he wouldn’t have got to go diving. The food at the beach restaurant was terrible. Others in our group paid extra for a lagoon view and didn’t get one (due to the big booking). Prior guests leftover dinner (mouldy) left in room fridge. Mini bar not provided until asked (even though we were all inclusive). Surprise extra charges at the spa. No details of what is/isnt included in all inclusive provided as check-in. Overall it has the potential to be incredible but they need more staff, particularly when hosting conferences so as to not make paying holiday guests feel like second rate citizens. It’s was not a cheap holiday - I expected more. "