"A lovely hotel in a very convenient position. Very comfortable room, friendly and helpful staff and best breakfast I have had in a long time. Would definitely recommend."

"Loved the staff very friendly and courteous "

"Lovely position and great attention to detail. Good restaurant and great outside/ inside jacuzzi pool and sitting areas. Restaurant had good food and reasonably priced"

"Very small doubke bed. Comfortable though."

"Check-in was efficient room was on top floor within the roof, access from lift to room can be awkward as there are multiple steps. Room with single bed, mattress was bit soft but okay ensuite was good size shower was okay. Breakfast menu n food was good.. service was unclear whether it was self buffet or table service. Had to wait over 15mins before asked for Tea or coffee. Staff need better training."

"Been many times before when it was a best western so we missed the little things ie tissues in the bathroom complimentary toiletries and biscuit There was only enough coffee or tea for three cups and there was two of us "

"Thanks for being so accommodating and helpful. Love the room and view was great!"

"Convenient location for a short visit to Reigate. Good facilities. Our 2 bar snacks in the evening turned up 20 minutes apart, but otherwise were fine."