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"Hot springs cross the street, it’s not walkable, but shuttle convenient. ShangriLa pretty cool."

"Excelente servicio y muy amable el personal, sobre todo la señorita Verónica que nos apoyó mucho "

"Desayunos muy completos y deliciosos. Personal muy agradable , amable, servicial y respetuosos. Habitaciones cómodas. Área de piscina deben mejorar las condiciones del piso de la piscina. Termales muy limpios."

"The food especially the fish was not so good. I guess a $50 tip for the guy that showed us around the property was not enough because he wouldn't even look at us after that. Other than that the place is great we loved it except the water slide was closed and so was the bar I guess low season."

"We stayed in one of the Chato Suites, one of the most beautiful decks and views in my travels. Excellent staff, great breakfast, well designed and maintained pools. I will stay again if I come through"

"Rustic lodging with incredible trails, views, dynamic landscapes, and SOOO many animals!! If you are an animal lover, staying here is a must in La Fortuna!"

"Absolutely perfect! Clean room, nice staff, great breakfast, wish we could have stayed longer "

"The room was very clean but the bed was hard..did not have great sleep. And the reception staff seemed resistant speaking English "

"omg this place is a paradise!! its such a small resort (like 30 rooms) however, it has like 8 pools, most of them thermal springs, the rooms are absolutely beautiful and the bathrooms are so spacious and clean! luxury and the staff is soooo nice! the breakast food was delicious!! 7 am breakfast everyday. we had dinner there once (not included in price) and that too was delicious. I honestly will book again, because i felt like i was in paradise!!"

"Be advised that the road to this amazing property is full of twists and turns which doesn't help anyone who is prone to motion sickness. Dramamine is a must! We arrived late at the property which there was a guard that pointed us to the way of the desk agent, who greeted us and helped us take our luggage to our suite. The room was cold, clean and had treats for us upon arrival as it was my birthday. Delicious chocolate ganache brownies! Dual shower heads with plenty of space to spare, bath...

"When we arrived my wife and I we were welcomed by Jerry and Geraldine from the firs moment they makes us feel VIP . All of their staff share the same goal to make us feel important, and we were. We estayed for four nights, and our experience was 100% ++ satisfied. Hotel rooms, garden, food, location, and the river in the back was great 👍 We recommend this hotel 100%"

"Amazing Property, amazing breakfast and wonderful staff will definitely be visiting again. "

"Great view of Arenal, wonderful resort with great food rooms and staff that’s set in a tropical rainforest with magnificent wildlife"

"Breakfast was the only thing that needs improvement. "

"I had a wonderful stay, the staff were very friendly and the breakfast was a plus !! Volcano view and nature everywhere!!!!"

"Breakfast was great! This is a great location to reach the national park, waterfall, and hot springs. Nice view of the volcano when you're by the pool."

"We loved our stay here so much! The property is gorgeous and the bungalows feel very private and unique. The staff is incredible helpful and took us to our bungalow to walk us through the amenities. It is worth noting the location is very remote. If you do not have a car, the hotel was very helpful arranging taxis. The final road to get to the property is a very bumpy road so we didn’t want to leave more than we had too. We wish we had an extra day we could’ve spent to just enjoy the property...

"Wonderful"

"We were so impressed by the property. The room was very private with a hot tub and large back deck. The restaurant on the premises served 3 meals per day and had great food that offered local cuisine as well as something for everyone. We would definitely come back or visit their sister property on the Oso Peninsula. Loved it!"

"Is a beautiful place with kind people and excellent service"