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"Well equipped and comfortable rooms, some of which have lovely river views. Very helpful staff for the most part."

"Amazingly quaint location views and steps from a subdued river Thames. Convenient location short Uber to either Windsor or King HenryVIII Hampton palace. Straight into London Waterloo station. Mason and Judy thoroughly thoughtful and kind. English family town. Loved our stay"

"After 2.5 weeks of 2*/3*/4* hotel stays throughout England during a record breaking heatwave this was the ONLY hotel with A/C, a fridge in the room, and less importantly a phone. PLENTY of parking, nice restaurants and VERY helpful staff, and only 15 minutes from Heathrow. Will definitely stay again (especially during a heatwave!!)"

"Property was tired and the air conditioning was poor so the room was too hot to sleep properly"

"From the carpets in the halls to the bathroom shower everything was nasty. There is a point in time that a hotel needs repairs, very convenient location and that was the reason we stayed but not worth it at all."

"Very clean and comfortable room. We stayed in the double bed and single bunk bed for 1 night. Easy to get to from the airport taking the local bus. From terminal 3 we had to take 2 buses, but if you’re coming from terminal 5 it’s only 1 bus and takes less than 10 mins."

"We stayed in one of the green wing family rooms. Overall the room size was spacious and ample space for two adults with 2 toddlers. But the sofa bed which is meant for two kids, was absolutely shocking, the sofa bed had seen better days, and it dipped and Mattress was thing as paper, not comfortable for anyone to sleep on. These rooms don’t have air con, but the fan they supply to the room of this size is a table top desk can, 15cm in height. Overall on the face it, it was a well maintained...

"Great value hotel."

"The rooms were not great. The bathroom wasn’t fully clean."

"Characterful, comfortable and well equipped rooms. Dated, but that is very much part of the charm. Incredible location, ample parking nearby (chargeable, but that is very much to be expected in central Windsor). Welcoming and accommodating staff. Great value."

"Excellant hotel we loved every minute we was there lovely staff couldnt do enough for us food was lovely excellant location right by the river lovely garden to sit and watch boats go by wish we had stayed longer going back there as soon as we can."

"We loved the hotel but it would have been preferable if Expedia had informed us earlier that the hotel was undergoing refurbishment."

"Beautiful property and great facilities"

"Gorgeous historic property. The entire staff couldn’t have been more helpful and gracious. We’ll definitely stay here again next time we’re near Heathrow. Very convenient….only 8 miles away."

"If you're under 60 I don't recommend this hotel. I think they need to make it more obvious that its catered to over 60s mainly."

"Really convenient. Modern, buzzy, friendly."

"Advertised as Family friendly so we booked an expensive 1 night stay. For myself my wife and my 4 year old daughter as it had a swimming pool. We were told when we arrived my daughter could only access the pool if she was 5. This was only hidden in the T&Cs and not flag until we arrived despite giving my daughters DOB. We were going to get a relatively early and restful night but the loud base and music until midnight put pay to that. Our room was facing the open door of the after venue and...

"ok"

"It has underground parking at £40 per night. The room was a small double compared to our previous stay. Staff are helpful."

"The room was clean and delightfully cool. The lack of overhead light at night was irritating. Checking in was a nightmare. Being older we struggled with the online check in. However, young families were struggling too. Despite help there were not enough people available to ensure ease of registration. Breakfast good. We were charged for parking. This, despite it clearly stating no cost at the weekend on the website and the in room Village news. This is illegal. I was refused refund. Overall a...