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"I emailed prior to arrival to check if the pool would be open, received no response, on arrival the pool was closet and there were building works which we weren't aware of prior to arrival, construction noise in the morning which wasn't great. If I had known about the pool and building work I would have booked elsewhere."

"Disappointed the pool was closed during our stay but we weren't told prior to arrival"

"Great location, so close to the castle and river. Nice staff, AC in rooms and breakfast. Some rooms have lots of stairs to get to them, make sure to ask for main level if any accessibility needs."

"Mini fridge"

"We were initially put in a spacious Butt smelly and extremely hot probably over 35°C inside the room. The hotel has no air-conditioning so we went and sat in the foyer downstairs because we were feeling sick from the heat. I think the hotel would be fine if it was cool outside, but in the summer months, it is unbearable to stay in the rooms. The area itself is lovely with shopping and shops in Windsor Castle. It’s a great location. Just don’t stay there in the summer."

"We enjoyed our stay and would recommend this hotel to friends and family."

"TBC"

"Clean rooms and helpful staff. This is a hotel that facilitates the elderly and disabled. A relaxing stay; no kids or loud parties, however no versatility in the guests."

"Nice hotel. Amazing grounds. No direct access to Thames or walks. No aircon,"