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"It’s a very old hotel shower could use some new taps ++ not all the outlets are the same strange! And we asked about the restaurant whether it would be open for dinner and breakfast and the only answer we could get was Maybe ? And it was never opened whilst we was there …."

"Went midweek and it was very haphazard, yes there was a schedule of entertainment but no it wasn’t followed. Got pizza delivered in the evening. There was very little choice in the park itself for food and coffee even harder to come by. The room itself was grand - the treasure hunt a highlight."

"Will never visit again. The reception staff were unhelpful and a bit rude towards us. Didn’t help at all. Even though we were with kids they didn’t accommodate us. If visiting with kids and if u are Asian then don’t visit."

"Stayed for one night ahead of an early flight the next day. Bus from LHR stopped right in front of it. Service from the front desk staff was really seamless. I enjoyed some time in the lobby doing work and some people were chatting with wine or having a quiet meal. The room was simple but well maintained. The early morning shuttle was incredibly prompt and pulls up right outside the hotel. Tap to pay as well. Overall would recommend if you have a late entry or early morning flight out of LHR."

"First class service and location."

"An old hunting lodge turned into a fantastic hotel. Charming and wonderful stay close to Heathrow."

"The staff is incredible and the rooms are luxury."

"Location"

"Staff"

"Beautiful surroundings. The staff were very friendly, made is feel very welcome. Great food in both restaurants - good vegetarian options. Great cocktails. Comfy bed, good shower. Expensive, but this was a birthday treat :)"

"Nice clean hotel with good service"