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"Excellent location with a unique and beautiful building at sea front and staffed with helpful and friendly employees from reception to housekeeping. Mr. Cesar at the breakfast dining stands out as a very helpful and welcoming professional person."

"No hot water for shower and people squatting by the front door smoking."

"Friendly helpful staff. All areas of hotel clean. Only negative comment only one chair in room."

"Good: Fuss-free stay in Brighton. Hotel in a great place for theatres and town. Rooms with plenty of space for my overnight stuff. Bathroom good, shower good. Comfortable bed. Bad: Windows dirty. Parking atrociously expensive. With the hotel's discount it is £15 overnight. Normal price would be £44 overnight."

"Lift was a problem. Can’t fault staff, food or room."

"Uncomfortable mattress, hot room no air con, rip off prices"

"The rooms are immaculate, with an upgrade that I didn't have to pay for. The staff were friendly and very knowledgeable. The breakfast was exceptional. I will definitely use the hotel again."

"Really good stay, helpful staff, lovely spacious room. Would highly recommend the Queens hotel."

"This hotel is not fit for purpose Dreadful stained carpet Totally run down and in dire need of updating and refurbishment"

"The first room we were allocated was right opposite a nightclub and we got no sleep until 4 am in the morning. We made a complaint and reception moved us to a better room which was really nice room and quiet . The first room was very tired and a bit shabby the second room was really nice but it was an upgrade. We had breakfast each morning. The continental breakfast was better than the cooked breakfast. The staff were very slow and not very attentive. We had one meal in the restaurant and it...

"The location is very good. Food was great but slightly pricey."

"Good"

"The people at the hotel were charming and helpful. In fact the hotel was enjoyable. My room was perfectly adequate for a short stay and very clean."

"Excellent room staff very friendly breakfast good and the property was situated good next to railway station and not far from main areas."

"The Grand Hotel is a long-established, traditional hotel with a distinctly classic look and feel. The aesthetic is not quite my personal preference, but I had a good stay and was particularly impressed by the service. I emailed the hotel before arriving and received a prompt and helpful response. My room was spacious, with generous wardrobe space, a safe, a Nespresso machine with pods, two complimentary bottles of water and bespoke bathroom amenities. Service throughout my stay was excellent....