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"So convenient, comfy bed and quiet"

"air conditioning was not working properly"

"Nice place no AC"

"Misleading description of superior room , poor shower"

"Great value, clean, quiet, friendly, good food with reasonable portions - definitely will stay again before a early flight."

"You can definitely sense the age of the building and the rooms, but it was a really pleasant stay and had very nice amenities and grounds."

"Better to stay in foot paths or homeless shelters.. this hotel is terrible"

"Some rooms could do with a little renovation"

"."

"Work retreat organised a few months ago.. Absolutely flawless check in, staff went out of their way to make our stay fun and memorable. Beautifully renovated with old and new features. The spa area was so refreshing. Would highly recommend booking the suites as really good value for money as all extras including spa access are included. You also get a private living space including an outdoor shared hydrotherapy pool which is great for a large group or family."

"Original features kept! Buzzing atmosphere. Nothing was too much trouble."

"Great location for Luton airport"

"There was no AC. being a listed building makes it hard to install AC. the room was so hot it was almost unbearable. One sash window could only open about 20cm at the bottom, as secondary double glazing had been installed it was not possible to open the top part. The other window only opened at the bottom but would not stay open so staff put a cushion there to keep it open. They gave us another fan which helped. Because of the heat in the room we could not close the curtains at night as that...

"Lovely hotel with lovely staff"

"Room was tiny. We were in Queen room. Aircon was great. Very quiet and had a good sleep. Shower was nice. It was a compact room you could only sleep in."

"Great room, staff very friendly and professional and food was amazing! Shepherds pie in a hotel restaurant is unheard of and this was fantastic!!"

"Good"

"Breakfast was decent"