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"The resort was beautiful a few problems that I had personally number one the fourth floor of building 9 between 3rd and 4th floor was darker than dark so for a women and children and and seniors that would have been terrifying because they don't know if anybody linking around what have you and then the fact that the checkout and check-in took a whole century because they're they're on back they're doing backlogs on paper instead of instead of digital and then and the most respectful way not one...

"Buena comida y bebida"

"Where do I begin?!?!?! Let’s start off with the resort and the property. It’s beautiful!! From the moment you drive into the property you capture its beautiful grounds and can see some of the amenities the resort has. The bellhops, pools inner shopping mall are amazing. However, the food at the Market is horrible and cold. The suites need an update and not a coverup. Especially for the amount you pay to stay there. The food at Zen, the hibachi restaurant is served lukewarm and they give you no...

"Los trabajadores delos restaurantes son muy lentos,"

"El Hotel Serenade Punta Cana necesita arreglos en varios lugares hay habitaciones que el aire acondicionado no funciona, la piscina necesita hacerle algún arreglo no se si será por la cantidad de personas que habían q se veía medio sucia, la atención en el bufete es pésima, para q le traigan un vaso con agua tiene q salir a ver donde hay un vaso , porque en ocasiones no hay , si pides un café con leche ni me lo trajeron , i el fufet . gual con toda la atención el bufet. La comida esta buena. ...

"amazing hotel and amazing staff especially in the pool bar area!"

"Amazing resort"

"Todo muy bien"

"Top notch from start to finish. This is our third time at an Majestic Resort in Punta Cana. I want to call out some of the staff that went above and beyond the entire time. First we'd love to thank our butler Leonardo. He took care of everything for us from making our reservations, getting us a streamer, checking in on us multiple times a day, getting our bags to our room, and so much more. Leonardo was so full of energy and made us feel so welcomed. We spent a lot of time at the pool bar and...

"Went with my wife and two children. We had a blast. Food was good, room was exceptionally clean, and the entertainment was kid oriented."

"The place is falling apart pools is missing a bunch of tiles The surrounding tile around the pool is slippery the rooms are humid damp and they came out twice to fix ac but it was no help The food is mediocre at best although the restaurants that require reservations were better I would not go back"

"We had the best week at this resort. Every single person we encountered was helpful and kind ! Our daughter couldn’t get enough of the lazy river ! And we loved the daily family friendly events and entertainment. We will be back !!!"

"Amazing"