Hotel with a Concierge in Leicestershire from AED 309

"excellent hotel. recommend upgrading to the exec room well worth it "

"Room was fine, housekeeping didn’t always refresh the teabags which was frustrating and the room service food was overdone and lukewarm by the time it was delivered, which was disappointing. Staff were mainly friendly and helpful although bar staff were abrupt and on one occasion rude."

"Hotel is in nice surroundings and the room was large and comfortable. Easy parking aswell. Good value "

"Ample parking, friendly reception staff, a very dated hotel, disabled stairlift out of action between reception and bar / restaurant area. Room 109, 24” TV, remote control battery cover gaffer taped up, pixelated picture, reception notified, they changed the co-ax cable and handset, but no real improvement in picture quality. Bedside light did not work, bulb replaced by staff, still didn’t work, so given a freestanding bedside light. Bathroom radiator didn’t work, and couldn’t be turned on, both sink and bath plugs, rubber type, discoloured, as pop up wastes were missing, bathroom extractor fan covered in dust. Restaurant staff overworked, 1 member of staff, trying to setup for a business function as well as trying to keep up with refilling cooked breakfast items. Tablecloths not changed when table had been reset, baked bean sauce stains on the tablecloth. and napkins missing from the table. Definitely wouldn’t return."

"Clean room - if not a little small - good amenities. Banged my head twice on the low door opening to the toilet."

"Great secure parking. Staff were friendly abd room was spotless. Good selection of tea / coffee / biscuits. Window a little worse for wear! But had a good nights sleep. Brekafast was good but the granola was all stuck together in one lump in the container and some products slow to be replenished. All in all Good value for the money it must be said."

"Better than I expected clean room, staff very helpful and friendly."

"Staff were welcoming ( a special thanks to Katelyn who went above and beyond) Pet friendly The room was spacious and clean "

"It’s very clean and staffs are nice."