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"Loverly grounds"

"The hotel and staff wee very good. The main reason I’ve marked them down is the fact that you cannot co tact the hotel directly by phone. I tried at least four times and spent about an hour listening to pretty awful piped music holding the line open. The parking was a problem in as much that you have to pre-book. This isn’t mentioned during the booking process but only after you’ve booked in an email from the hotel. As ours was a flying visit to visit a poorly relative urgently I couldn’t book...

".."

"Once I saw that the hotel was now run by OYO I nearly had a heart attack as the one in Cardiff is shocking! The only reason we were okay was because of the manager who is looking at leaving anyway. It is a terrible company. You can see things are deteriorating already. The carpets are very dirty. We were in a room that had almost light coming in."

"Amazing location for stopover while dropping off new university students."

"Simple, no frills hotel. I booked a club room, so not sure what the differences were, but amenities were basic, no air conditioning, so it wouldn’t be a place I ever stayed in summer. Walls very thin so can hear everyone walking past etc."

"Excellent"

"Shower was dated"

"The property was clean. The rooms don’t have a fridge or coffee makers like in North America so keep that in mind. The reception desk was very helpful and nice."

"Great Location"

"Fabulous centre city location, clean comfortable room, just steps to the tram stop."

"Needs renovation"

"Top quality hotel for a very good and fair price"

"The room was clean and tidy but basic. Staff friendly and helpful. Parking was offsite. However it was very noisy from outside and inside. Floorboards even though is normally cleaner allowed more noise to transfer including through the interconnecting door."