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"Lovely stay. Staff were super helpful and friendly. Really convenient for The Royal Concert Hall for someone with limited mobility. Whole hotel is a little tired, but was clean and facilities were excellent. The bathroom in the room was well proportioned but the toilet was situated under a grab rail which made it virtually inaccessible for a larger person, sitting sideways was the only option. The restaurant was lovely, but was under staffed, there only appeared to be one (lovely, helpful)...

"Pleasant location, spacious room, excellent breakfast."

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"Staff were polite and friendly. Nice location and everything was clean. "

"lovely clean hotel, but be warned parking is expensive like a lot of hotels"

"We were put in a room that was freezing cold, in the basement, noisy wasn't the word, the floor boards above sounded like they were going to cave in! Cold basic and not comfortable. Disappointed"

"Breakfast as expected"

"Disappointing 'spa', cold pool, broken steam room and cold showers."

"Rooms are clean and tidy. Staff are really friendly."

"The carpet had stains, the shower screen had mould and dust on lampshade and creased net curtains. All very minor but if fixed it would be a definite fix star. The amenities and facilities themselves are fantastic. "

"Great breakfast choice"

"No issues .Fairly basic but good value. Breakfast OK"

"Breakfast was 10/10 , staff 10/10 was a great hotel and a real genuine experience "

"Lovely hotel staff breakfast location Can’t fault anything except the Foyer/Lounge isn’t very comfortable or inviting except the staff were great and service was great"

"This hotel was excellent the staff were very welcoming, friendly and professional. Very spacious and clean hotel. The breakfast was very good and I highly recommend this hotel if you want a stay over in Leicester."

"Room was clean but sparsely furnished Corridors were not cleaned often enough. Bit on the expensive side for room provision but public areas were very 🙏 "

"Super location for Football nearby, comfy rooms and a lush breakfast"

"The room was so dirty, hair in the bath, black mould all round the shower door and bath seal. Literally wiped it and the mould was coming off on tissue. Absolutely disgusting. Complained at reception but haven't had anything back from this. There was also soap in our kettle. Could really do with being redecorated, looked like a leak all down the inside of the windows and all just look shabby and outdated. Would not recommend especially with children I didn't even feel they could play on the...

"The staff are realy helpfull We enjoyed ower stay but the rooms realy need updateing and the plumbing needs sorting out"

"Excellent welcome abd information from staff Free Parking Room quiet warm no noisy fans heaters Bedding clean, great choice of pillows Wide corridors quiet "