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"Fantastic holiday park. Accommodation was superb. Staff extremely helpful and friendly. So good going to book again for later in the year"

"I’m not sure where to start with this. The hotel had a “reggae festival” on which wasn’t stated when booking the stay. Which means the car park (which is one of the perks of the hotel. Was inaccessible even to guests. The staff were too busy with this “festival” meaning the woman that was on the desk doesn’t usually work the desk so didn’t know what she was doing. We got to our room to find the bathroom was dirty (specifically the bath itself and it had a long dark hair in it to go with the...

"The Hosts at Monsell Hotel were excellent. On a Hot and humid night there was even a fan in our room. 🙂"

"Staff were extremely helpful. Excellent location. It may have been unusually hot, but the air conditioning unit in our room didn't work and it appeared that it had not been working for a long time. Some of the outside paintworks was terrible; rust showing through in many places. The breakfast was not good due to being under the lights to keep it warm - fried eggs were inedible, the bacon was like shoe leather. The whole place looked very tired and in need of a total renovation"

"Great place , great grounds and room was huge."

"Room really clean. Double rooms are spacious. Gym and spa facilities excellent."

"Well mannered staffs The room, toilet were neat Quality services"

"Friendly staff and spacious rooms, there is a great attention to detail with all the services we used. We didn’t use the restaurant but the bar staff were very high on service and make beautiful cocktails. There is a lovely bar on the top floor with views over the marina. Nice big comfortable bed in our room. The bathrooms are smart, the only criticism is that the temperature of the shower was a bit erratic. It’s nice that there is a safe and a kettle with tea and coffee also adequate plug...

"Yes"

"Everything was excellent."

"Friendly welcoming staff at reception, helpful staff throughout the restaurant and spa, lovely rooms - would absolutely stay again."

"Lovely clean room staff was lovely "

"Overall, our stay was okay, but there were a few disappointing aspects that took the shine off what should have been a straightforward overnight stay. Before booking, we asked about checking in early because we were attending a wedding and our coach was leaving at 11am. The hotel was completely inflexible and stuck rigidly to its 3pm check-in policy. However, when we arrived at 10am, the receptionist said early check-in was available for £10 an hour, subject to room availability, which would...

"Overall the hotel was nice with a comfortable room and’s beds and great shower! We could have used a mini fridge but there were none. The lack of AC was a challenge as we stated in July and the temp was quite hotel at night, even with the windows open. No fans available either. The staff was very nice and kindly let is check out later which was really helpful."

"Rooms were tiny curtains to small for the window tiny tv no where to store your cloths no bed change over the 3 day stop overall basic some where to sleep could not spend the day in the room as it's a box with a bed and shower that did not work properly good for location but if your going on nights out to get drunk brilliant place just to get your head down sorry but it's the truth advertisment is false rooms are nothing like the pictures won't be staying again also be was bed was broken on one...

"Clean room and plenty of parking just a shame that the lift broke down twice during our weeks stay"

"unfortunately there was no hot water in the shower, tv was not working, the flush in toilet was temprimental and the toilet seat was moving, bed frame was broken. Definitely not worth £116 per night and without the breakfast. Daylight robbery. Was cleaned and nice man helped us to enter the front door. Sadly basic amenities failed."

"All good"

"Great for the price good location continental breakfast a bonus"