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"Great Establishment!"

"The hotel is located on the mountain and the view of lake Lugano is spectacular. As it turns out, the rest of the experience was less so. We arrived around 10pm and by then, the kitchen was closed. The staff reluctantly served us drinks while at the same time wiping tables and closing down - despite the fact that the bar was supposed to stay open for another 30 minutes. There was no air conditioning in either room and no fan in one of the rooms (30 degrees outside and inside). Breakfast the next...

"Beautiful hotel in front of the lake. Staff was very helpful and kind. Food was delicious. The area of the pool was very nice."

"ممتاز الفندق وانصح به بشده"

"beautiful location and friendly staff"

"تم أحتساب ليلة واحدة مع العلم تم الترتيب مع مركز هوتيل. كوم والاتصال مع الفندق على طلب الموافقة بعدم إحتساب ليلة بعد الغاء الحجز أنا شخصيا رحت للمدينة وسعر الفندق مبالغ فيه"

"Espectacular alojamiento, servicio del personal y amenidades muy bueno, para volver siempre"

"this was a stunning hotel. It was exceptionally clean. It made me feel like I was leading lifestyles of the rich and famous. The spa was wonderful. We had a massage and I had a facial that was wonderful. We ate at Mistral their restaurant and this was an experience, but it is very expensive. They had a piano player in the lobby most evenings that was very, very nice. There are other restaurant was also very good and they have a very pretty pool. The views from our room were just superb. I cannot...

"Helpful staff- good breakfast"

"Gym Could be bigger"

"Terrible service. For a 2,500 a night room. Everything should be perfect !!!! I can go on with the list but is endless. I can just say Terrible management and of course the general manager is not there on Sunday’s not even peak season sooo everything was a disaster."

"A beautiful and traditional hotel which was right on the promenade by the water. A few hundred yards from the ferry. Great staff, lovely rooms, nice little pool and a decent buffet breakfast. Look no further!"

"Everything was perfect except for lunch. Just bit too pricy for 2 ppl for €540 & foods & cooking quality just normal not fine dining. You can find more nice top quality restaurant near here with good price."

"great location, clean, great customer service. Breakfast and amenities could be better."

"Our stay was wonderful, and Sophia made us feel welcome and taken care of!"

"This was one of the best hotels I have ever stayed in. Amazing location, wonderful staff and excellent food. It is set a little way out of Bellagio but the shuttle is very easy to organise and you get the benefit of the view! The terrace is fantastic for breakfast, an afternoon cocktail or dinner. We ate in the hotel on just one of the evenings and have to say it was probably our best meal in Bellagio. The staff were friendly, accommodating and knowledgeable. My partner and I try not to...

"We stayed online one night. Room was on the smaller side, but clean."