"Comfortable bed, spacious room, great amenities (including kettle, iron board and iron in the room), friendly and helpful staff, quiet rooms, and brilliant location."
"Comfortable bed, spacious room, great amenities (including kettle, iron board and iron in the room), friendly and helpful staff, quiet rooms, and brilliant location."
"This was an extremely comfortable and great value place to stay. My room was a good size and the bed was great. Breakfast was also amazing value and with lots of choice. Would definitely stay again if I was in the area."
"This was an extremely comfortable and great value place to stay. My room was a good size and the bed was great. Breakfast was also amazing value and with lots of choice. Would definitely stay again if I was in the area."
"Very tied and run down in need of some TLC. Bathroom had a very poor running shower, with a constant running tap with black mould everywhere, toilet flush was terrible and took ages to refill. The mattress was well pasted it’s best with the springs showing through and lastly no hairdryer available "
"Very tied and run down in need of some TLC. Bathroom had a very poor running shower, with a constant running tap with black mould everywhere, toilet flush was terrible and took ages to refill. The mattress was well pasted it’s best with the springs showing through and lastly no hairdryer available "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Our family of four stayed here for 2 nights. We had rooms in an adjoining wing to the old manor house. It was very quiet, the rooms were comfortable. We enjoyed the spa facilities and beautiful indoor swimming pool. The grounds are beautiful. The rooms could use some minor repair - carpet, grout, paint, but that didn't interfere with our enjoyment of the New Hall. The breakfast was delicious and located in the old house. The reception staff was EXCELLENT - very helpful, knowledgeable, friendly....
Our family of four stayed here for 2 nights. We had rooms in an adjoining wing to the old manor house. It was very quiet, the rooms were comfortable. We enjoyed the spa facilities and beautiful indoor swimming pool. The grounds are beautiful. The rooms could use some minor repair - carpet, grout, paint, but that didn't interfere with our enjoyment of the New Hall. The breakfast was delicious and located in the old house. The reception staff was EXCELLENT - very helpful, knowledgeable, friendly....
The property is very clean and modern. Breakfast was nice and one can order omelettes from the kitchen in addition to the buffet. It is very convenient to the NEC and has a nice public area and bar to socialize in. Would stay there again. It is about a 15-20 minute walk from the train station or a £10 cab ride.
The property is very clean and modern. Breakfast was nice and one can order omelettes from the kitchen in addition to the buffet. It is very convenient to the NEC and has a nice public area and bar to socialize in. Would stay there again. It is about a 15-20 minute walk from the train station or a £10 cab ride.
David
Reviewed November 13, 2026Reviewed November 13, 2026
The hotel is right next to the airport, which made it super convenient since we had an early flight the next day.
The place was super clean. The staff were super nice.
It had free parking and was gated, which I felt safe.
I would have given a 5-star rating for Property condition, except the USB ports next to the bed were not working. The next morning, we let the staff know and they were very apologetic and asked how they can make it up. We just told them not to worry about it.
Since we were...
The hotel is right next to the airport, which made it super convenient since we had an early flight the next day.
The place was super clean. The staff were super nice.
It had free parking and was gated, which I felt safe.
I would have given a 5-star rating for Property condition, except the USB ports next to the bed were not working. The next morning, we let the staff know and they were very apologetic and asked how they can make it up. We just told them not to worry about it.
Since we were...
Anonymous traveler
Reviewed September 27, 2024Reviewed September 27, 2024
My boyfriend and I had a fantastic 12-night stay at this hotel! From the moment we arrived, the staff was incredibly welcoming, helpful, and kind; they made the check in process easy.
The room was clean and spacious. The bed was comfortable and housekeeping consistently changed the sheets.
They had a pool and hot tub that was clean and well-kept. Bonus was that they had times for adults only which allowed for those late-night peaceful swims.
On-site restraurant was excellent, offered...
My boyfriend and I had a fantastic 12-night stay at this hotel! From the moment we arrived, the staff was incredibly welcoming, helpful, and kind; they made the check in process easy.
The room was clean and spacious. The bed was comfortable and housekeeping consistently changed the sheets.
They had a pool and hot tub that was clean and well-kept. Bonus was that they had times for adults only which allowed for those late-night peaceful swims.
On-site restraurant was excellent, offered...
We chose it b/c it was right across the street from Birmingham New Street train station - and have no regrets, since it was close to everything else. Had also dinner there, the food was good. The bedroom was comfortable and the staff was helpful. Nice experience overall.
We chose it b/c it was right across the street from Birmingham New Street train station - and have no regrets, since it was close to everything else. Had also dinner there, the food was good. The bedroom was comfortable and the staff was helpful. Nice experience overall.
We loved the property because of its picturesque landscape, historic architecture. Room was clean but the breakfast area needed some attention. If you are looking get an old fashioned castle like experience, this is perfect for you. Good for instapics!
We loved the property because of its picturesque landscape, historic architecture. Room was clean but the breakfast area needed some attention. If you are looking get an old fashioned castle like experience, this is perfect for you. Good for instapics!
Tasmiah
Reviewed November 12, 2026Reviewed November 12, 2026