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"Very clean, very friendly staff "

"Ideal for the NEC"

"Great prophecy, easy to check in nice rooms comfortable fantastic breakfast nice club lounge staff all very helpful"

"Safe very convenient location to stations, centre and 02 Academy. Mini Tesco and Sainsbury also in walking distance. Had a standard room which was very sufficient, nice biscuits, coffee bags instead of instant and a small fridge. Bathroom had an emergency sanitary kit which saved my life. Rooms well sound proofed. Only thing was some of the furniture was a bit chipped and tired, the desk chair I reported to reception as it was very tatty and torn, hence knocked off one star. "

"Basic but did the job. No dressing gowns in room to go to the spa. Front of house unable to assist. "

"Good location and great property."

"Friendly staff, clean room and bathroom. Free complimentary breakfast was nice and had lots of choice. "

"Location"

"If you're looking for a wonderful night's sleep in a fantastic location with comfortable, high-quality rooms, this place is a great choice. Just a heads-up, the staff might not be the warmest, but you'll be well-rested. I personally enjoyed a great night's sleep here, conveniently close to shops and amenities. "

"Fantastic stay with excellent spa and inclusive minibar was great. Lots to do on site. Vietnamese restaurant was also wonderful. Very convenient parking included too. "

"Conveniently located close to the Bull ring and the National Trust’s Back to Back. Also close to the gay village. Overall good stay, value for money. "

"Really likes the hotel, and the breakfast was top-notch! Ideal, for business travel due to the location and proximity. The staff was aces! Very approachable and polite."

"Location is premium! Very close to the train station in town, and has many large shopping malls around that area. Chinatown is just across the street that has lots of good restaurants! Unfortunately, all restaurants in the mall close early! The property is old, but well-maintained and clean. Wi-Fi speed is slow!"

"It was adequate for an evening and bed and breakfast. If we had longer a hotel with more amenities and options would have suited us better. "

"This hotel continues to be excellent. The staff are attentive, the place is very clean and the restaurant could not be faulted."

"Really happy, I stayed in one of the private rooms and was pleasantly surprised. Nicely decorated and a great location for central Birmingham. "

"Great location, very helpful and friendly staff. Room was even better than expected. Would definitely book this hotel again, thank you for a lovely stay. "

"Cannot comment on parking as i went by train. Station within 200 metres shops 400 metres. Room a little cramped either side of the bed "

"Cleanliness"

"hotel was of a good standard, all around.. i would definitely use again"