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"love this location! Definitely will be back"

"Fantastic location for city centre and Bullring area"

"Breakfast plentiful and good quality"

"This hotel was well kept and the room was clean. The reception team were helpful and polite. The grounds were well kept also. The rest of the hotel I wasn’t as impressed with. We were “selected” for an upgrade “offered” for an additional £20 but upon checking this it was the usual rate on Expedia, so hardly an offer! The room was very basic and it was a superior room, I dread to see the standard room. The shower was designed for someone under 5,8ft as I had to crouch to get under it. We asked...

"Amazing"

"Grounds, staff, beds and linen, cuisine,facilities all excellent & value."

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"There were lots of positives. Staff great and the room was big. However, I got bed bug bites which was disappointing and I didn’t get a response from the hotel when I raised it"

"Room great staff friendly breakfast good plenty to choose from air conditioner in room fab"

"All excelent"

"Lovely well appointed rooms, very clean and the bed was very comfortable! Shower head didn’t look like it would give a great shower but actually was quite powerful. The breakfast buffet was perfect- lots of choice all excellent quality and now im going to have to buy a waffle maker for home! Would definitely stay again, perfect location for the arena which was why we were In birmingham. Highly recommend"

"We had a lovely stay after being let down by another hotel! Customer service was second to none, location was excellent, central to everything. Very comfortable, clean and brekkie had lots of variety and good quality!"

" Great service "

"The staff was very helpful and the room was clean and comfortable."

"The staff were friendly, room was clean and our stay was delightful 🙂"

"It was a good location from the town center and very accessible. The staff were all so lovely and helped us with anything that we needed help with."

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"The staff without exception were very pleasant , friendly and helpful. That is what I liked best of all. Breakfast was good, in spite of it being a very busy time. Staff worked very hard to make it comfortable. Very high marks!"