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"We had a fantastic experience at the Copthorne Merry Hill. Our room was very comfortable with a waterside view and I was delighted to find the en-suite had a bath. The room had Tea and coffee making facilities + biscuits and a fridge containing water and 2 little bars of chocolate; delightful. The staff were really kind, efficient and helpful. Breakfast (buffet style hot and continental) was delicious with continual restocking by staff. We sat outside to eat this morning. We ate in the restaurant one evening and the food was beautifully cooked and presented."

"Beautiful! Outdoor bath in the Coach House room was amazing!"

"I did not expect the room to be so beautiful in a guest house. It looks better than many five stars hotel. I didn’t have a chance to meet the host as I checked in real late. But I was greeted with a very personal and friendly note. Felt welcome. Will stay again. "

"Nice hotel, with plenty of free parking. Within walking distance of the NEC, BP Pulse Arena and Resort World and also the train station and airport. Room was nice, clean and spacious, complimentary toiletries and a very well stocked tea tray. Good Wi-Fi available throughout the hotel. Nice bar and restaurant which was reasonably priced. Breakfast is buffet style and very well stocked. Food was beautiful. On site gym, swimming pool, sauna, steam room and jacuzzi which is free to use for all hotel residents. All staff very pleasant, friendly and helpful. Will definitely stay here again."

"The Woden is always a " go to ' place for us guaranteed a comfortable stay. The rooms are impeccably clean. The room had great facilities. Towels shower gels tea & coffee even water in bottles. Plates cutlery and a fridge. Everything and more. The beds are so comfortable and the place is so quiet. "

"Amazing "

"The water in the sink didn’t go down properly. I was going to repot it but when I got back it was already fixed. Plenty of parking spaces. Exit not well marked. "

"Lovely rooms in a beautiful setting with good food and a great little swimming pool. What a treat"

"Staff were friendly and welcoming "