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"Room quiet and well appointed. Bathroom excellent and comparable to 5/6* offerings. "

"Greta location"

"Good selection for breakfast. Housekeeping needs attention. Staff are kind and knowledgable"

"Lovely surroundings but a bit of a walk everywhere as it’s so spread out. Good breakfast very helpful staff. Lunch at the boathouse was disappointing, much of our pre booked meal was no longer available, the vegan dessert wasn’t vegan and the children were served after the adults so were left waiting. The toad in the hole was actually a standard Yorkshire as served with the roast meals with two sausages plonked on top."

"Staff were good , great location"

"The room was spotless and spacious. The staff were consistently polite and helpful throughout our stay. The spa was exceptional—it felt like a truly special experience. The bar was a little on the expensive side, but there are plenty of pubs within easy walking distance. I would definitely return"

"Friendly staff, clean and comfortable room, and although the bathroom seemed a little worn it was very clean. Breakfast was ok. The rooms we had were an upgrade from the ones we booked, I think. The hotel was situated in a lovely area, with walking available along the river and the canal, and a couple of villages close by, containing decent pubs and restaurants. I would stay there again."

"Could be outstanding but the kitchen lets them down. The location, hotel and staff are wonderful but the food is where the shine falls off. Decent menu but most of the food was bland, lacking taste or overly greasy (fish). Breakfast was wrong both mornings (even with simple request), kitchen needs to read the orders properly.. At the two dinners, both night people on tables around us were commenting on their food.. (which is such a shame for a lovely hotel..."

"Perfect location in the middle of everything. Lovely room and staff."

"Great location, clean and comfortable but with the loudest, squeekiest floorboards I've ever heard!"

"Lovely hotel, Some staff very welcoming - the bar man and the waiter at breakfast went above and beyond. The room however was very warm and we could not get the air conditioning to work - even with the window open it was unbearable. The bathroom sink was a bit limescaley for my liking in what is classed as a high quality hotel. Overall the stay was lovely"

"Breakfast was just ok, certainly not really a good value. Rooms are dark, low ceilings, out-updated furniture, etc. All in all, the hotel is good enough, though one may not think of it as a spa like experience, especially when considering that this is one of the attractions/ amenities that they are offering & advertising."

"Beautiful manor house converted to a hotel. The garden grounds are breathtaking. Staff and service excellent. Food delicious. "

"Nice one night stay in the hotel which is well situated for the city down the hill. Room and bathroom a decent size and tidy. Useful guide to Bath mag in room. Car park holds decent number of cars on site which is very handy. Very good cooked breakfast cooked to order. Building is attractive and has a bar though did not use that. Would recommend it"

"We booked two rooms for one night last week. We were lucky enough to be upgraded and our specific needs for one person who is somewhat claustrophobic were taken seriously and several rooms options offered as available for them. The man at the desk on arrival, Hasan, was really helpful and understanding as was the lady on the desk the next morning and we had spoken to her by phone before we arrived too and received great service. There were areas which will soon need a bit of renovation but...

"Well located with parking. Everything was just perfect. Very comfortable stay in a fine hotel "

"Excellent hotel, room was very clean & tidy, breakfast was excellent & the spa facilities were on point."

"Good value."

"Our room was huge and the bed was very comfortable. It is easy to find and staff were very nice. There is very little parking so keep in mind you have to park a few minutes away but can unload in front of hotel. We used the Waterloo lot! It was $10 a day. We didn’t do breakfast because it was $35 L but there is a nice coffee shop next door!"