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"The room is best described as a hotel pod! Very tiny, best suited for solo travellers for sure! Not suitable for tall people lol as our room at least was only 6 feet wide and the bed was the full of it. The bathroom did not have a closing door so no privacy at all for someone using the bathroom. The glass sliding door does not fully close. The room was clean. Staff were friendly. The “exterior” picture provided is not the outside of the hotel, it is not even close. This hotel is next to a five...

"Helpful staff, central location and good breakfast."

"The Hotel has a nice view of the river. The room was clean and comfortable but rather small, there was only room for one chair in the room so with two guests one would have to sit on the bed. The bathroom was adequate but again rather small. This was Ok for a one night stay but if we were staying longer it would have felt quite cramped. There was no guide to hotel facilities in the room and the telephone was not working. Staff were approachable and friendly but I felt they were understaffed at...

"Wonderful stay at the Gainsborough Hotel! The town house was magnificent, tastefully decorated and the perfect end to our trip in the Cotswalds. The team was so helpful, polite and welcoming especially Solang and Howard. Cannot say enough about them."

"Really good place to stay for business trip"

"Sehr liebes Personal und gutes Frühstück. Im Hotel ist viel Teppich verlegt. Der Parkplatz gegenüber vom Hotel ist auch gut."

"I am extremely disappointed with this experience. I booked a junior suit and it is not a Marriott quality. Because I have a pet, they didnt want to give us a newer renovated suit. The room they gave me is in the basement and thats exactly how it feels. You could hear the people on the street all and and all night. The room is dark, dungeons, hot, and humid. We killed at least 5 bugs/flies in the room. The shower was dirty, the cups were placed on wet, wrinkled paper indicating they are...

"The vibe was everything. The host took us in right away and was so accommodating! We had a late dinner that was unbelievable!!! Can’t wait to come back :)"

"Lovely hotel. Nice sized room, comfy bed and big bathroom."

"Was a very comfortable and welcoming ;delightful stay….The location of the hotel is excellent and very convenient ….Breakfast was delicious and very varied …coffee was excellent I will definitely come back"

"Initially some issues with the room where we raised it with the front desk and was moved promptly to another one. Spa and Pool in need of renovation, the outdoor is also in need of some love. Bar staff extremely slow outside, to the point it was quicker to go inside and order rather than waiting. Really good location, and the hotel could do so much better with some a bit more care and attention to the property and service. Will be back and hopefully it'll be improved!"

"Perfect location just across from the rail station and close to retaurants and attractions. The room was comfortable and clean. The staff was helpful and friendly. The hotel was built in the 1840s and you may need to run the tap for 2-3 minutes to get hot water for your shower."

"Great hotel, beautiful building. Appreciating the hotel is family owned, it could do with a little modern tlc TV didn’t work in the bedroom for channels 1-4. Extractor fan in the bathroom didn’t work, towels are quite old, Check your dinner bill, we had 3 bottles of wine added to the bill but we’d only had 1 £25 bottle. We were being charged for 2 x £45 bottles we’d not had. When we called to get the tv satellite sorted in our bedroom it was the waiter and head waiter who attended our...

"Lovely peaceful escape"

"We stay here often and never disappoints"

"I asked for car parking they didn't give for my whole stay and I ended up with a fine. They didn't ask if I wanted the room cleaning and when I asked the next night I was provided with towels but the. It wasnt cleaned the next night. Poor service I travel to hotels a lit wont go to Marriot again."

"Gorgeous hotel in Bath- finally found ‘the one’ after several city visits. Very smart, beautifully decorated, Super vibe- Classical but contemporary!"

"Breakfast was delicious and filling. Carpets in the room need cleaning and the view was a graveyard 👻👻👻👻"

"Set in a wonderful location. Close to Frome. Helpful team. Hotel a bit dated but lovely gardens and room."