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"The room and circulation areas were well maintained and spotlessly clean. The staff were exceptional ; they could not do enough for all guests and were very attentive / helpful in all respects . The hotel is situated in a quiet and very convenient location . We had the breakfast every morning of our stay and found the quality very good with a wide range of choice."

"Clean room very nice staff. Spa was nice."

"Great location. Clean, spacious and well appointed room. Generous breakfast. "

"Excellent"

"Staff were good , great location"

"Really excellent service in delightful hotel . Bath is a fascinating city and the hotel is easy walking distance from all the historical must sees and excellent range of restaurants ."

"Could be outstanding but the kitchen lets them down. The location, hotel and staff are wonderful but the food is where the shine falls off. Decent menu but most of the food was bland, lacking taste or overly greasy (fish). Breakfast was wrong both mornings (even with simple request), kitchen needs to read the orders properly.. At the two dinners, both night people on tables around us were commenting on their food.. (which is such a shame for a lovely hotel..."

"While the outside looked a little run-down the room surprised. It was clean and comfortable with a pleasant outlook"

"Perfect location in the middle of everything. Lovely room and staff."

"Great location, clean and comfortable but with the loudest, squeekiest floorboards I've ever heard!"

"Nice location with good ambiance. Rooms were clean and well appointed. Parking was convenient with EV charging options."

"Breakfast was just ok, certainly not really a good value. Rooms are dark, low ceilings, out-updated furniture, etc. All in all, the hotel is good enough, though one may not think of it as a spa like experience, especially when considering that this is one of the attractions/ amenities that they are offering & advertising."

"Staff were brilliant."

"Fijne locatie, zeer behulpzaam personeel. Uitstekende bedden."

"very good location for exploring Bath. Quiet at night. room spacious and had everything we needed. Complimentary fresh cookie at reception was a nice touch. Breakfasts good. All staff very friendly and helpful"

"Breakfast was amazing"

"Nice one night stay in the hotel which is well situated for the city down the hill. Room and bathroom a decent size and tidy. Useful guide to Bath mag in room. Car park holds decent number of cars on site which is very handy. Very good cooked breakfast cooked to order. Building is attractive and has a bar though did not use that. Would recommend it"

"Good value."

"Our room was huge and the bed was very comfortable. It is easy to find and staff were very nice. There is very little parking so keep in mind you have to park a few minutes away but can unload in front of hotel. We used the Waterloo lot! It was $10 a day. We didn’t do breakfast because it was $35 L but there is a nice coffee shop next door!"