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"Hotel was very clean and staff were very friendly and helpful. WiFi is absolutely awful. It is however very close to everything. We walked everywhere "

"Fine for one night. Rooms very small."

"The staff were outstanding, from the guys on reception through to the breakfast staff. The rooms were lovely, clean and welcoming, the fridge was an added bonus. Breakfast was great, everything you could have ask for, they had a waffle machine that made the most delicious blueberry waffles. The location is perfect, 1 minute walk to the thermal spa and shops and the other direction pubs and restaurants We found the hotel to be very quiet not just the location but clientele. "

"Lovely hotel in central location. Lounges and bedroom uniquely decorated. Staff very friendly and helpful. Only downside was the cleaners didn’t seem to clean the rugs in the bedroom "

"I love the spa and breakfast here, one of my favourite hotels. "

"Very nice stay, great choice for breakfasts, one of the best I've seen, would definitely go again."

"Could be outstanding but the kitchen lets them down. The location, hotel and staff are wonderful but the food is where the shine falls off. Decent menu but most of the food was bland, lacking taste or overly greasy (fish). Breakfast was wrong both mornings (even with simple request), kitchen needs to read the orders properly.. At the two dinners, both night people on tables around us were commenting on their food.. (which is such a shame for a lovely hotel..."

"Lovely hotel. Great location. The bathroom needs a revamp tho and the room was sooo hot with no air con. "

"Ideally situated by the train station,& for all the amenities Bath has to offer "

"Lovely place! Receptionists were delightful, breakfast was a nice little continental vibe and the rooms were exactly what you need super clean and comfortable "

"Beautiful place, spa and pet friendly. "

"heerlijk ontbijt, heerlijke locatie, zeer vriendelijk personeel, heel net, ruime kamers, lekker eten, goede spa en prachtige tuin. We hadden een geweldig verblijf !"

"A lovely hotel staff friendly, very clean and quiet. Our room was comfortable and spacious. Great breakfast . Will definitely revisit."

"We had a wonderful stay in this hotel. The only slight annoyance was that we couldn’t get the air conditioning to work, so had to sleep with the window open, which meant that the gulls woke us up quite early in the morning. We were celebrating our birthdays and the hotel gave us a lovely plate of cakes to honor this! We skipped paying for breakfast because there are so many wonderful bakeries in Bath and the breakfast was on the pricey side. I still wouldn’t hesitate staying here again! "

"The room was nice and clean, the bathroom was ok not a lot of room in it. The staff were polite and welcoming. The bar was nice and had plenty of drinks to choose from. The restaurant was ok, the breakfast was good plenty too choose like cereals, pastries and full English breakfast "

"Tv in room did not work Curtains dirty Staff really helpful and friendly "

"Great stay and very clean room"

"Was expecting spa use"