"Todo lindo hotel limpio mucha diversión para los niños me encanta el detalle de entrar a volcano bay temprano y ir a pie es una linda experiencia. El personal del hotel atento y carismático. Gracias a la Hauskiping no la vi ni la conocí pero tuvo el detallazo de arreglar la cama de mis niñas colocando todos los días su muñequito de bluey que dejaba tirado . Gracias la niña y yo lo agradecemos muchísimo. A ella le gustaba llegar de los parques y ver su muñequito acostado yo esperándola . ❤️❤️"

"Clean room good location very happy "

"My husband and I stayed here to celebrate our son’s 10th birthday. The biggest perk is definitely the Express Pass—it’s why we booked and it made a huge difference in our park experience and added real value to the stay. That said, the hotel is pricey for what you get onsite. The rooms are spacious, but they do feel a bit dated for the cost. Service was good overall but not consistently exceptional. The restaurants and room service are average…not bad, but also not exceptional. The pool is also...

"We got the two bedroom suite and it had 3 queen beds. It was fairly clean , but the floors were not the cleanest. The shuttles were convenient and the pool was nice for some downtime. The price was reasonable considering the time of year we went. I would stay here again."

"Wonderful service and also able to get Uber eats ordered help us spread out cuisines between meals. Dining restaurant was wonderful"

"The rooms were very clean and you were able to get around universal studios. The parking amount was horrendous."

"Great stay. Buses run frequently to each and every park. Clean and well maintained. Only a 10 mins walk to the front gates at EPIC"

"Quick check in. Stayed here numerous times as close to the theme parks and a great hotel. Velvet bar also has good vibes and staff very helpful"