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"Pool and staff were great"

"All of the above. "

"Great location beside the train station and Royal Mile"

"Breakfast was fresh and plentiful, lots of choice , pool was a bonus with both sauna and steam room working . Great Hairdresser tucked away in a corner , her name is Cheryl and she saved the day with a great cut and blowdry , Rooms were big enough and stocked with water tea and coffee, did not realise till last day that room domestics were done every 3 days , so had to ask for extra towels and coffee at reception . If I could change anything it would be the pillows on the bed , not so comfy , overall a great stay and perfect for using the tram into city . "

"Clean room, great amenities, staff were friendly and helpful "

"Disappointed nice and clean staff at reception were excellent. However £45 per person to use the spa forn3 hours is a bit steep unless you’re a millionaire. Also for a 5 star hotel our room had several things wrong with it . Not to mention you d expect the room to be cleaned by housekeeping for the price . We had room service the night before and when we returned the following evening tray was still in room bed was not made and it was obvious housekeeping had not been in the room . Even the premier inn cleans the rooms daily. Very disappointed . "

"Location of hotel for exploring Edinburgh is excellent and public transport to / from the Airport & further afield is excellent & easy to access. We were first time visitors & used the Airlink bus. All the hotel staff were so friendly & could not have been more helpful. The food we had, including room service one evening, was reasonably priced and delicious There is also a good selection of pubs, restaurants, shops etc including the Royal Mile, just a few steps from the hotel. The room & bathroom was very quiet, spacious and comfortable and whilst it was clean it is starting to show signs of wear. If returning to Edinburgh we would definitely book this hotel again."

"Nice pool, nice sauna, free golf, good walks - and decent distance from Edinburgh "

"Booked this hotel due to proximity to Waverley station, just a short walk from the station lifts that take you up to Princes Street level. The hotel is currently undergoing a refurbishment so the hotel restaurant and bar were closed but they emailed in advance and offered a free grab and go breakfast (fruit, yoghurt, choice of breakfast pastry, hot drinks, juice). You could also order room service for evening meals and drinks, although I didn’t test this out, I just purchased food in the neighbouring Marks and Spencer Store on Princes Street. When booking the room I made a request that if possible could I have a room that was accessible via lifts or minimal stairs as I have multiple sclerosis and struggle with lots of stairs, staff were very accommodating, gave me a room near the lifts and actually upgraded my room for free, which was very kind of them. All staff that I met at the front desk were very friendly and welcoming and nothing was a bother to ask. I stored my luggage there on arrival prior to check in and on departure prior to check out too which was very helpful. I would stay there again mainly due to the location and friendly nature of staff, I only knocked off a star due to the renovation work and not having access to the bar or restaurant. "