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"Staff very friendly and helpful, shuttle bus available ride to station, good Japanese breakfast available 👍"

"Great efficient hotel. The staff was warm, welcoming and very helpful. Breakfast was a good presentation and tasty. Amazing views of Mt Fuji right from the room. Room has good air conditioning. Plenty of parking spaces. The hotel shows sign of aging and needs some upkeep; like peeling wall paper and dated/worn furniture. The futon was quite thin, not a very comfortable sleep. Despite this I left happy with my decision to stay overall and had an amazing visit. Cheers to the staff and their hospitality!"

"Spa was very relaxing"

"The resort is kept in pristine condition, staffs are extremely friendly. The room was well stocked with complimentary water, toiletries, and slippers. Cleanliness through the room to the entire facility is top notch. We thoroughly enjoyed our stay "

"Room is clean, breakfast is great and the view is excellent, my kids love and enjoy the stay. Thank you!"

"Overall, an amazing stay! You have your own private bath and the staff are accommodating. It’s the perfect place to rest and recharge. My only complaint is that the beds are a bit stiff (which some people might prefer!)"

"Very good good and helpful staff"

"Great breakfast. Different options in building A and building B. Suitable for different preferences. One of the best breakfast amongst Japanese hotels 🏨 😋 "

"Breakfast is great. Lots of variety and very good. Dinner is good - interesting. Rooms are a bit quirky by US standards, but nice and clean. Great views. Good staff."