Search Resorts in Kai

"Excellent place, location "

"Great property, great mountainside view rooms, great concierge services and great onsen!"

"Lovely stay"

"Quite location with friendly staff, within 10 minutes walking distance of the bus drop off location. Our mountain view room had Tatami Mats, which was a neat experience. "

"The food is wonderful! As a chain hotel , i wasn't expected the stay, but turns out both dinner and breakfast was above expectation and outperformed other traditional ryokan in my opinion. "

"Great location . Very good service and all staff very courteous and efficient on their job . Excellent food presentation and delicious experience . Highly recommended for a great Japanese experience."

"Room spotless. Comfort beds. A bit dusappointed that becsuse we didn't go with the dinner package tgst we could not eat in the hotel except to order room service. There are a lot of other restaurants within driving distance though. I highly revommend '38 Kawaguchiko', a quaint Italian place owned by a sweet coipke with outstanding food. In pics, it looks like there is an outside hot tub but there is not. I asked a man for an extra pillow one evening ( the heavier man) and he said there were none. I said "really?", he replied "yes, really". It was clear to me that he just didn't want to bother. The next day, across the hall from our room there was a housekeeping room with extra pillows which a lovely male housekeeper had no issue with govong me. All that being said, the view of Mt Fuji from our room was outstanding."

"The room was large with a beautiful view of the lake. I loved the private onsen and our traditional ryokan and dinner experience. The breakfast buffet was also amazing. The staff were kind and so accommodating. We will definitely return."

"The hotel staff who attended to us is kind and speaks good English, this is much appreciated as we encountered challenges when communicating with some locals. There's a mini store offering snacks and souvenirs at the lobby, which was convenient for us to buy something to eat at this quiet area. The room is very spacious with a side view of the Mount Fuji, breakfast is fine, checkout process was smooth. Overall it's a great hotel for staying in this area."