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"Very nice "

"Perfectly adequate for what I needed. Staff were really nice"

"We are returning to this stunning hotel for the 3rd time and love it here. Great service from staff they were able to give us a double room after we booked twin room available via hotels.com which was great. The food is amazing, fish and chips is a definite go to, and 2nd night we had a 3 course meal closer to fine dining with famtastic quality. Spa services were great we used both pool and steam room which work perfectly to feel fully relaxed. I have used the gym facilities in the past and they are more than enough to have a good workout. Overall, we will definitely be back again. I strongly recommend this hotel for 2 or 3 nights. Make sure you use the full range of the facilities provided."

"Very Scottish decor’ for some reason. Staff were over worked and doing multiple jobs as best as they could and as quickly as they good. Tending bar, taking orders, waiting on tables - just one person! They really struggled at breakfast with a coach party all coming down to eat at the same time and only two waitresses and one chef to handle everything. I could see how frustrated the staff and the customers were getting with the whole situation. The room was clean and tidy with good tea and coffee amenities. TV was working well. Bathroom looked recently refurbished. Staff were friendly and helpful throughout. I really liked their “free drink instead of housekeeping” option, which I absolutely decided to go for. Hotel is conveniently located to train station and a short walk into Kendal town centre. "