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"The attention to detail is so lovely. Everyone was really helpful and we enjoyed the food, the surroundings and the spa. A really beautiful getaway. The female members of staff had to put up with a pretty misogynistic guest while we were there (which we witnessed at breakfast) and they kept their cool and handled his rudeness with grace and patience. A lot of friendly professionals work here and you can see they put love into their work! "

"Very nice"

"My second time here but first since the name change. It was a lovely grand room. Very comfortable My only ding was that the grout between the tiles in the shower needed cleaning. A bit mildewed"

"Pleasant overnight stay, nice facilities and good food."

"Staff were very friendly and extremely helpful. Great ambassadors for the Burnley area!"

"Much improved. Clean and smart Look forward to staying again"

"Superb stay, the room as very spacious and clean. The restaurant menu was very good and the quality of the food was excellent."

"That was a lovely property: clean and with both self catering and breakfast options. Reception staff was really friendly and welcoming. "