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"The property is well maintained, and the views from the common areas framed by pillars and marble are gorgeous. The room was comfortable, clean and had a beautiful view of the beach. Could not hear the adjacent rooms when indoors. The restaurant Lena is fabulous - the Cuban night food was sensational - I wish it had been open every night. The other restaurant Vela had a charming atmosphere, but the food was average. Every member of staff interacted with were friendly, polite, and helpful."

"Great food and property!"

"Great experience all around "

"Great hotel, great vibes. No complaints at all. "

"Staff is super friendly. Views from bars and restaurants are amazing. Place is really clean. I would definitely stay here again. "

"From the initial phone, call E concierge Fernanda to the front desk check-in Maria to our personal concierge Jose the training and follow-through of the staff is amazing. Combine this with the most beautiful luxurious hotel situated next to the waterfront five star dining in every restaurant you cannot go wrong with Grand Velas for those that want to save a few pennies. This is not the place for you for those that don’t mind spoiling themselves and their families and giving them a 10 star experience I highly recommend it. I’m a huge fan of this franchise. I visited Nuevo Vallarta Cabo San Lucas and looking forward to going to Cancun to visit the other resort. "

"Very good staff overall well worth for a family trip"

"Excellent stay. Staff was fantastic, drinks were fantastic, food was fantastic. Would recommend and would return."

"Absolutely 10/10 the poeple the workers everyone was so so nice and helpful and made this trip so memorable. Would go back. Food was great too "