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"Great location. Friendly staff. Bonus vouchers for "

"Well I found my room was not clean enough , because i could see the stain on the ceiling by the vent "

"he Fairmont Vancouver is one of those hotels that is old in the way expensive hotels like to call “classic.” To be fair, inside it is actually well kept. The room was good, remodeled, and overall pretty much what you would expect: an older hotel on the outside, but in solid shape on the inside. The location is excellent, and the staff were very nice across the board. But honestly, for me, the whole experience got ruined by one thing: you cannot really control the room temperature. They told me that “in winter” the system only heats, and in summer it only cools. That might sound logical to someone managing the building from 1964, except we are in April, it was quite warm, and the room was stuck at 24°C. So the room did not need heating at all, yet cooling was not available because apparently the calendar matters more than the actual temperature. Their solution was to open the window about 15 cm. That solves nothing. First, it is not enough to cool the room properly. Second, once you open it, you get street noise, cars, sirens, and everything else you would prefer not to hear when staying at a hotel in this price range. So yes, the hotel is nice, the staff are kind, and the location is excellent. But if a hotel at this level cannot offer a basic comfortable sleeping temperature, that is a serious failure. Maybe this would be acceptable at a 2- or 3-star hotel. At this level, and for this price, it really is not. I would not go back for that reason alone."

"Excellent staff at reception. Did not get disturbed, despite my lifestyle hours. Would definitely stay again."

"The room was nice but th building smells like black mould"

"Room had stains everywhere "

"Staff was very cold. Mentioned it was my wife’s Birthday weekend. Would have been nice if they could have sent a cookie or pastry with a card. Other than that location was good and a safe area of Vancouver. Price was excellent for value to $ "

"Beautiful hotel "

"Great staff, I forgot one piece of luggage and Beneth really helped me!"