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"The staff was amazing; friendly and knowledgeable. The location is fabulous. The breakfast staff was great and the food was really good/"

"I can’t rate breakfast as we never had any but great hotel, staff and location "

"The staff was the highlight of our stay."

"Perfect location, nice rooms, friendly service. Overall a great place to stay in Venice. "

"The Warmestt and proffesional attention, the Cleanliness and value for the money makes of this Majestic place my home to stay in Venice moving forward. "Gratzie tutti" to all the staff during my stay in November 2025. The Falcon's"

"Location is SUPERB. Steps into St Marco Sq. On a basin which houses Gondolas. You can sit out on the basin and what the Gondoliers at work. So pretty. Staff were fabulous. Lovely bar and bar tender - played blues for me. Breakfast included. We had a basin view room on the corner which was beautiful. Comfy bed and good linen. I have been to Venice many times, and can highly recommend this hotel. Very romantic, old world charm and comfortable. "

"Really nice staff and clean room "

"Everything about the hotel was impressive. Both entrances, the interior and furnishings, the room and especially the staff. We were treated like royalty and indeed we were in a palace."

"Location was very convenient. It's right across the Mestre train station. Bus stop to/from the airport and Venice is also in front of the hotel. Not so beautiful ambient around the hotel (next to the station), however we didn't worried about it since the bus stop is less than 1min by foot. Our triple room was very spacious. The building itself was a bit aged, but the room was very cleaned. Receptionists were nice and friendly. The breakfast was pretty good and wide selections. "